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Average Ratings 0 Ratings

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features
design
support

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Description

OpenMessage is a dynamic platform enabling enterprise brands to connect with their customers through tailored, branded text messages known as OMs. These messages are designed to be more intelligent and engaging, achieving conversion rates that surpass existing alternatives. Unlike marketing emails that often go unnoticed and are quickly deleted, OpenMessage ensures that your brand can create rich text messages that capture attention and invite engagement. Users can easily personalize templates to align with their unique data, content, and experiences. This approach breathes life into your brand through engaging, personality-driven conversations that truly resonate with customers. By fostering interactive exchanges, you can draw your customers closer to your offerings, with statistics showing that 90% of recipients open messages within just three minutes. This rapid response leads to conversion rates that are eight times higher than those of traditional text messages. Additionally, the platform allows brands to craft customizable canvases, enabling direct and meaningful communication with their target audiences, thereby enhancing customer relationships and driving loyalty.

Description

Are you effectively engaging in customer conversations? Start utilizing Qonvo for free and watch your business grow through meaningful interactions, one conversation at a time. With Qonvo, you can connect with your customers via WebChat, SMS, messaging apps, social media, and email, all while managing these interactions from a single platform. This multi-channel messaging solution is crafted with your customers' preferences in mind, ensuring your team can respond seamlessly, just like texting friends. Qonvo equips your team with essential visibility, collaborative features, and analytics tools to ensure no customer inquiry goes unanswered. By providing timely support, you can create a positive experience for your customers and witness the transformation in your business dynamics. Additionally, efficiently organize conversations from general email inboxes and various messaging platforms, using annotations, conversation tagging, and assignments to prioritize tasks and enhance workflow.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

WeChat Yes 
WhatsApp Yes 

Integrations

WeChat No 
WhatsApp No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$67 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

OpenMessage

Founded

2019

Country

United States

Website

openmessage.io

Vendor Details

Company Name

ChatLogix

Founded

2016

Country

United States

Website

qonvo.com

Product Features

Conversational Marketing

Appointment Scheduling No 
Audience Segmentation No 
Chatbot No 
Email Automation No 
Group Messaging No 
Human Handover No 
Lead Distribution No 
Lead Qualification No 
Mobile Messaging No 
Multi-Channel Communication No 
Product Recommendations No 
Video Chat No 

Mobile Marketing

Channel Attribution No 
Contextual Targeting No 
Coupons No 
Email Marketing No 
Engagement Monitoring No 
In-App Marketing No 
Location-Based Marketing No 
Push Notifications No 
Text Messaging No 
Text-to-Win No 

SMS Marketing

2-Way Messaging No 
Artificial Intelligence No 
Contact Management No 
MMS No 
Mass Texting No 
Message Personalization No 
Mobile Coupons No 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics No 
Scheduled Messaging No 
Shortcodes No 
Text-to-Win No 

WhatsApp Marketing

API No 
Alerts No 
Autoresponder No 
Bulk Messaging No 
Campaign Management No 
Contact Management No 
Multi-Language Support No 
Reporting / Analytics No 

Product Features

Conversational Marketing

Appointment Scheduling Yes 
Audience Segmentation Yes 
Chatbot Yes 
Email Automation Yes 
Group Messaging No 
Human Handover Yes 
Lead Distribution Yes 
Lead Qualification Yes 
Mobile Messaging Yes 
Multi-Channel Communication Yes 
Product Recommendations Yes 
Video Chat No 

Customer Engagement

Analytics Yes 
Churn Management Yes 
Communication Management Yes 
Community Management No 
Content Syndication No 
Feedback Collection Yes 
Gamification No 
Live Chat Yes 
Video Content Yes 

Live Chat

Canned Responses Yes 
Customizable Branding Yes 
Geo Targeting No 
Offline Form Yes 
Proactive Chat Yes 
Screen Sharing No 
Third Party Integration Yes 
Transfers / Routing Yes 
Website Visitor Tracking Yes 

SMS Marketing

2-Way Messaging Yes 
Artificial Intelligence No 
Contact Management Yes 
MMS Yes 
Mass Texting No 
Message Personalization Yes 
Mobile Coupons Yes 
Mobile Keywords Yes 
Polls / Voting Yes 
Reporting/Analytics Yes 
Scheduled Messaging Yes 
Shortcodes No 
Text-to-Win No 

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