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Description
OpenFrame serves as an open-source IT and security solution designed specifically for managed service providers (MSPs) who are ready to stop allocating 30% of their revenue to third-party vendors. This platform integrates endpoint management, security monitoring, and automation, effectively replacing costly software such as ConnectWise, Kaseya, and Datto with proven free and open-source software (FOSS) options.
It features AI assistants—Fae for end-users and Mingo for technicians—designed to automate repetitive tasks, thereby lowering labor expenses. The multi-tenant architecture allows for centralized management of all clients through a single interface.
Noteworthy functionalities include cohesive endpoint management and security oversight, adaptable workflows enabled by a modular design, AI-driven automation for routine IT processes, and ongoing enhancements through community-led development. MSPs that implement OpenFrame often see a reduction in vendor payments by 20-35%, while their EBITDA can increase significantly from a range of 8-12% to as high as 50-60%. With its foundation built on reliable open-source tools that are already essential to critical global infrastructures, OpenFrame is positioned to empower MSPs to take control of their operations.
Description
Vight is an innovative platform that leverages artificial intelligence to enhance conversation intelligence specifically for Managed Service Providers (MSPs). It streamlines the process by automatically recording, transcribing, and summarizing meetings held on Microsoft Teams, Zoom, and business phone calls, thereby removing the need for manual note-taking. The platform generates AI-based summaries, action items, and technical specifics that seamlessly integrate with PSA systems like ConnectWise Manage, HaloPSA, and Autotask. Vight also features an AI-driven knowledge assistant that allows users to effortlessly search through calls, meetings, tickets, and documentation using natural language queries, making information retrieval more intuitive. Other notable functionalities include AI-enhanced virtual agents for front desk and after-hours support, real-time insights into customer interactions, technician verification processes, secure access based on user roles, comprehensive reporting tools, and centralized management options. By utilizing AI automation, Vight significantly enhances documentation practices, boosts technician productivity, improves operational workflows, and elevates overall customer service quality. As a result, MSPs can focus more on strategic initiatives rather than getting bogged down by administrative tasks.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
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Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Pricing Details
$550
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Flamingo AI, Inc.
Founded
2025
Country
United States
Website
www.flamingo.run/
Vendor Details
Company Name
Vight
Founded
2026
Country
United States
Website
vight.ai
Product Features
MSP
Backup Management
No
Billing & Invoicing
No
CRM
No
Dashboard
No
Help Desk
No
Issue Management
No
Live Chat
No
Patch Management
No
Privileged Access Management (PAM)
No
Project Management
No
Remote Access
No
Remote Systems Monitoring
No
Scheduling
No
Product Features
MSP
Backup Management
No
Billing & Invoicing
No
CRM
No
Dashboard
No
Help Desk
No
Issue Management
No
Live Chat
No
Patch Management
No
Privileged Access Management (PAM)
No
Project Management
No
Remote Access
No
Remote Systems Monitoring
No
Scheduling
No
