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Average Ratings 0 Ratings
Description
Open CRM offers a comprehensive suite of tools that rivals higher-priced options, allowing you to efficiently manage sales, customer relationships, finances, events, projects, and support tickets from any location and at any time. Additionally, all features are available regardless of your financial constraints, ensuring transparency with no unexpected charges or paywalls for features you expected to be included. With Open CRM, you can seamlessly operate your entire business through a unified platform. Whether it's overseeing your sales pipeline, enhancing customer service, or executing email marketing campaigns, everything is conveniently accessible. You can monitor leads throughout their journey, thanks to Open CRM's robust sales management capabilities. Understanding the importance of effective support, we have integrated a comprehensive Customer Service module in Open CRM, empowering your team to deliver exceptional service to your clients. This commitment to providing essential tools ensures that every aspect of your business can thrive efficiently.
Description
WorkflowMania is a comprehensive online tool designed to streamline the management of repair shops, encompassing aspects such as work logs, personnel, clientele, invoices, and service tickets. This all-in-one platform is particularly well-suited for computer repair establishments or any type of repair service. With its user-friendly interface, the software is filled with crucial functionalities that assist in the creation, oversight, and tracking of customer-oriented service tickets and workflows while ensuring that clients receive the accountability and quick responses they expect. Users can effectively manage various ticket categories, including New, Open, Today's, Unpaid, My Tickets, Complete, Pickup, and Void tickets. Additionally, it allows for the rapid generation of sales reports covering Service Item Repairs, Total Sales, and Parts & Labor Sales. WorkflowMania also provides the capability to produce a wide array of reports related to tickets, sales, parts, and inventory management, making it an indispensable tool for enhancing operational efficiency in repair shops. Ultimately, this software not only simplifies daily tasks but also improves customer satisfaction through better service delivery.
API Access
Has API
API Access
Has API
Integrations
Insider One
Jotform
Zapier
Pricing Details
$75 per month
Free Trial
Free Version
Pricing Details
$14.99 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
OpenCRM
Founded
2005
Country
United Kingdom
Website
www.opencrm.co.uk
Vendor Details
Company Name
WorkflowMania
Country
United States
Website
workflowmania.com
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Product Features
Repair Shop
Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking
Work Order Management