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Description

OpenAI Presence is an enterprise AI agent deployment product designed to help companies put voice and chat agents into real production workflows. The platform is built for high-value use cases where agents need to answer questions, resolve issues, access company systems, follow policies, take approved actions, and escalate to people when required. Presence starts each deployment around a defined job, such as resolving billing problems, supporting insurance claims, handling customer support, assisting outbound sales, or managing internal IT service requests. Companies control what knowledge the agent receives, which systems it can access, what actions it can take, and when human approval or escalation is required. Presence includes policies, standard operating procedures, guardrails, simulations, evaluation tools, approved actions, and escalation rules to help verify accuracy and performance. Before launch, teams can test agents against common requests, edge cases, higher-risk scenarios, and company-specific policies. After launch, production sessions and escalations show where the agent is working well and where it needs improvement. Codex can investigate those signals and propose updates that teams test, compare against production behavior, and approve before rollout. By combining OpenAI models, enterprise deployment support, workflow-specific controls, evaluations, guardrails, and continuous improvement, OpenAI Presence helps organizations build AI agents they can trust in customer and internal operations.

Description

OpenAI Dots are persistent AI agents powered by GPT-6 Astra that can independently make progress on projects while remaining under the user's direction. A dot functions as an extension of its user by learning how they work, monitoring what requires attention, and using its own cloud computer to carry out tasks between conversations. It can begin with context from ChatGPT memory and use Codex and connected tools to work with relevant applications, documents, data, and workflows. Users can give a dot responsibility for a large project or a smaller recurring workflow and allow it to proactively determine appropriate next steps. Dots can analyze new data, refresh reports and presentations, investigate unexpected results, prepare code and tests, monitor feedback, and draft supporting materials for review. They can also maintain continuity across related tasks, such as updating an investor presentation when new financial data arrives or tracking an API migration until remaining dependencies are resolved. Users can communicate with their dots through ChatGPT on web, mobile, and desktop to provide feedback, change direction, or review work in progress. Permissions and Custom Rules determine which applications a dot can access, which actions it can perform independently, and which activities require explicit approval. Potentially consequential actions are subject to additional review against the user's instructions, configured rules, and applicable safety requirements.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ChatGPT Yes 
ChatGPT Enterprise Yes 
OpenAI Yes 
OpenAI Codex Yes 
ChatGPT Canvas No 
ChatGPT Images No 
ChatGPT Images 2.5 No 
ChatGPT Plus No 
ChatGPT Work No 
GPT-5.6 Sol No 
GPT-5.6 Sol Ultrafast No 
GPT-6 Astra No 
GPT-6 Luna No 
Google Drive No 
Holo4 No 
Microsoft SharePoint No 
OpenAI Agents API No 
Slack No 
Slack Code No 
iMessage No 

Integrations

ChatGPT Yes 
ChatGPT Enterprise Yes 
OpenAI Yes 
OpenAI Codex Yes 
ChatGPT Canvas Yes 
ChatGPT Images Yes 
ChatGPT Images 2.5 Yes 
ChatGPT Plus Yes 
ChatGPT Work Yes 
GPT-5.6 Sol Yes 
GPT-5.6 Sol Ultrafast Yes 
GPT-6 Astra Yes 
GPT-6 Luna Yes 
Google Drive Yes 
Holo4 Yes 
Microsoft SharePoint Yes 
OpenAI Agents API Yes 
Slack Yes 
Slack Code Yes 
iMessage Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$20/month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

OpenAI

Founded

2015

Country

United States

Website

openai.com

Vendor Details

Company Name

OpenAI

Founded

2015

Country

United States

Website

openai.com

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