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Average Ratings 1 Rating
Description
OpenAI Presence is an enterprise AI agent deployment product designed to help companies put voice and chat agents into real production workflows. The platform is built for high-value use cases where agents need to answer questions, resolve issues, access company systems, follow policies, take approved actions, and escalate to people when required. Presence starts each deployment around a defined job, such as resolving billing problems, supporting insurance claims, handling customer support, assisting outbound sales, or managing internal IT service requests. Companies control what knowledge the agent receives, which systems it can access, what actions it can take, and when human approval or escalation is required. Presence includes policies, standard operating procedures, guardrails, simulations, evaluation tools, approved actions, and escalation rules to help verify accuracy and performance. Before launch, teams can test agents against common requests, edge cases, higher-risk scenarios, and company-specific policies. After launch, production sessions and escalations show where the agent is working well and where it needs improvement. Codex can investigate those signals and propose updates that teams test, compare against production behavior, and approve before rollout. By combining OpenAI models, enterprise deployment support, workflow-specific controls, evaluations, guardrails, and continuous improvement, OpenAI Presence helps organizations build AI agents they can trust in customer and internal operations.
Description
OpenAI Dots are persistent AI agents powered by GPT-6 Astra that can independently make progress on projects while remaining under the user's direction. A dot functions as an extension of its user by learning how they work, monitoring what requires attention, and using its own cloud computer to carry out tasks between conversations. It can begin with context from ChatGPT memory and use Codex and connected tools to work with relevant applications, documents, data, and workflows. Users can give a dot responsibility for a large project or a smaller recurring workflow and allow it to proactively determine appropriate next steps. Dots can analyze new data, refresh reports and presentations, investigate unexpected results, prepare code and tests, monitor feedback, and draft supporting materials for review. They can also maintain continuity across related tasks, such as updating an investor presentation when new financial data arrives or tracking an API migration until remaining dependencies are resolved. Users can communicate with their dots through ChatGPT on web, mobile, and desktop to provide feedback, change direction, or review work in progress. Permissions and Custom Rules determine which applications a dot can access, which actions it can perform independently, and which activities require explicit approval. Potentially consequential actions are subject to additional review against the user's instructions, configured rules, and applicable safety requirements.
API Access
Has API
Yes
API Access
Has API
No
Integrations
ChatGPT
Yes
ChatGPT Enterprise
Yes
OpenAI
Yes
OpenAI Codex
Yes
ChatGPT Canvas
No
ChatGPT Images
No
ChatGPT Images 2.5
No
ChatGPT Plus
No
ChatGPT Work
No
GPT-5.6 Sol
No
Integrations
ChatGPT
Yes
ChatGPT Enterprise
Yes
OpenAI
Yes
OpenAI Codex
Yes
ChatGPT Canvas
Yes
ChatGPT Images
Yes
ChatGPT Images 2.5
Yes
ChatGPT Plus
Yes
ChatGPT Work
Yes
GPT-5.6 Sol
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$20/month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
OpenAI
Founded
2015
Country
United States
Website
openai.com
Vendor Details
Company Name
OpenAI
Founded
2015
Country
United States
Website
openai.com