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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Last year's focus on merely providing shipping protection is outdated. Onward has revolutionized the industry with a comprehensive approach designed to enhance customer loyalty and ensure profitable growth for your business. Our success is directly tied to yours, as we understand that we thrive only when your business flourishes. The excessive SaaS fees that burden many companies are no longer necessary, as Onward is dedicated to delivering exceptional services without the added costs associated with SaaS. Say farewell to the financial drain of re-shipping fees, return costs, and product guarantee charges, and instead, offer unparalleled post-purchase benefits without impacting your finances. With Onward, you gain an all-in-one solution that elevates the customer experience to a world-class standard. Encourage repeat purchases through enticing credits and incentives that not only please your customers but also cultivate their loyalty. Our expert installation team provides a seamless transition, managing every detail for you. Additionally, customers can effortlessly navigate through an automated self-service claims process, achieving resolution in less than an hour—truly an easy and comprehensive solution for driving customer loyalty and sustainable growth. Embrace the future of customer satisfaction with Onward, where we redefine what it means to support your business.

Description

Overseeing the requirements of a large workforce, whether in the office or remote, presents a significant challenge for IT departments. This responsibility is becoming increasingly difficult due to budget constraints, staffing reductions, an influx of necessary applications, and evolving workplace trends like remote work and personal device usage. The Thrive Platform, driven by ServiceNow, empowers IT teams to enhance service delivery while minimizing time and effort. By facilitating self-service options and automating routine tasks, such as password resets and onboarding processes, the Thrive Platform revolutionizes IT operations. It offers personalized experiences based on job roles, simplifying daily tasks for IT professionals while making technology self-service intuitive for all users. Supported by a committed team of experts at Thrive, the platform enhances overall efficiency through customized workflows and straightforward guidance, ultimately improving the work experience for everyone involved. This innovative approach not only streamlines IT processes but also fosters a more productive and satisfying work environment.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Abiquo No 
Afterpay Yes 
Amazon Web Services (AWS) No 
Anywhere365 No 
Asigra No 
Azure NetApp Files No 
Citrix Analytics No 
Corero SmartWall No 
Fortinet SD-WAN No 
Gamma No 
Infinidat Elastic Data Fabric No 
Kaseya BMS No 
KnowBe4 No 
Microsoft Azure No 
Microsoft Office 2021 No 
ServiceNow No 
VMware Cloud No 
Zerto No 

Integrations

Abiquo Yes 
Afterpay No 
Amazon Web Services (AWS) Yes 
Anywhere365 Yes 
Asigra Yes 
Azure NetApp Files Yes 
Citrix Analytics Yes 
Corero SmartWall Yes 
Fortinet SD-WAN Yes 
Gamma Yes 
Infinidat Elastic Data Fabric Yes 
Kaseya BMS Yes 
KnowBe4 Yes 
Microsoft Azure Yes 
Microsoft Office 2021 Yes 
ServiceNow Yes 
VMware Cloud Yes 
Zerto Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Onward

Country

United States

Website

useonward.com

Vendor Details

Company Name

The Thrive Platform

Country

United States

Website

thrivenextgen.com/thrive-platform/

Product Features

Product Features

IT Service

Contract Management No 
IT Asset Management No 
Incident Management No 
Knowledge Management No 
Release Management No 
Self Service Portal No 
Service Catalog No 
Service Reporting No 
Ticket Management No 

Alternatives

Alternatives

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