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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Last year's focus on merely providing shipping protection is outdated. Onward has revolutionized the industry with a comprehensive approach designed to enhance customer loyalty and ensure profitable growth for your business. Our success is directly tied to yours, as we understand that we thrive only when your business flourishes. The excessive SaaS fees that burden many companies are no longer necessary, as Onward is dedicated to delivering exceptional services without the added costs associated with SaaS. Say farewell to the financial drain of re-shipping fees, return costs, and product guarantee charges, and instead, offer unparalleled post-purchase benefits without impacting your finances. With Onward, you gain an all-in-one solution that elevates the customer experience to a world-class standard. Encourage repeat purchases through enticing credits and incentives that not only please your customers but also cultivate their loyalty. Our expert installation team provides a seamless transition, managing every detail for you. Additionally, customers can effortlessly navigate through an automated self-service claims process, achieving resolution in less than an hour—truly an easy and comprehensive solution for driving customer loyalty and sustainable growth. Embrace the future of customer satisfaction with Onward, where we redefine what it means to support your business.

Description

Overseeing the requirements of a large workforce, whether in the office or remote, presents a significant challenge for IT departments. This responsibility is becoming increasingly difficult due to budget constraints, staffing reductions, an influx of necessary applications, and evolving workplace trends like remote work and personal device usage. The Thrive Platform, driven by ServiceNow, empowers IT teams to enhance service delivery while minimizing time and effort. By facilitating self-service options and automating routine tasks, such as password resets and onboarding processes, the Thrive Platform revolutionizes IT operations. It offers personalized experiences based on job roles, simplifying daily tasks for IT professionals while making technology self-service intuitive for all users. Supported by a committed team of experts at Thrive, the platform enhances overall efficiency through customized workflows and straightforward guidance, ultimately improving the work experience for everyone involved. This innovative approach not only streamlines IT processes but also fosters a more productive and satisfying work environment.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Abiquo
Afterpay
Amazon Web Services (AWS)
Anywhere365
Asigra
Azure NetApp Files
Calabrio ONE
Cisco CX Cloud
Corero SmartWall
Gamma
Infinidat Elastic Data Fabric
Kaseya BMS
KnowBe4
Microsoft 365
Qualys TruRisk Platform
ServiceNow
VMware Cloud
Zerto

Integrations

Abiquo
Afterpay
Amazon Web Services (AWS)
Anywhere365
Asigra
Azure NetApp Files
Calabrio ONE
Cisco CX Cloud
Corero SmartWall
Gamma
Infinidat Elastic Data Fabric
Kaseya BMS
KnowBe4
Microsoft 365
Qualys TruRisk Platform
ServiceNow
VMware Cloud
Zerto

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Onward

Country

United States

Website

useonward.com

Vendor Details

Company Name

The Thrive Platform

Country

United States

Website

thrivenextgen.com/thrive-platform/

Product Features

Product Features

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

Alternatives

Alternatives

UpOrder Reviews

UpOrder

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