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Average Ratings 1 Rating
Description
OnlineToken stands at the forefront of innovative queue management solutions, catering to a diverse range of businesses to streamline their queue processes effectively. Our mission is to empower businesses to manage customer lines seamlessly, enhancing the overall experience by transitioning from traditional physical queues to efficient virtual ones. By adopting a zero-queue strategy, customers can conveniently schedule services from nearby locations that suit them best. Our advanced token management system offers real-time updates on queue status and anticipated wait times, ensuring that customers are always informed. In today's world, a contactless approach has become essential, as the conventional hustle of long lines poses health risks amidst ongoing concerns about infections. OnlineToken delivers a comprehensive solution designed to safeguard against Covid-19, prioritizing consumer health and hygiene while also countering the rapidly evolving tactics of fraudsters. With our technology, businesses can thrive in a safer environment, enhancing customer confidence and satisfaction.
Description
Snappy's Queue Management System (QMS) is a customizable solution designed to streamline customer flow across various industries, including banking, healthcare, retail, and government institutions. The system features a built-in web server with a graphical user interface, allowing for easy management of services, user access, and device configurations such as ticket dispensers and counter displays. It supports multi-language displays, ticket announcement audio, and provides detailed graphical reports on user performance and service activities. The Professional Edition offers centralized management, enabling organizations to oversee multiple locations from a single web interface, facilitating the creation of comprehensive statistical and analytical reports. Additional features include SMS integration for customer notifications, email alerts for queue status, and backup and restore options to ensure data integrity. By implementing Snappy's QMS, businesses can enhance efficiency, reduce wait times, and improve overall customer satisfaction.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Own Data
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$563.00 one-time
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
OnlineToken
Founded
2019
Country
United States
Website
www.onlinetoken.co
Vendor Details
Company Name
Vostok Trading LLC
Founded
1995
Country
United Arab Emirates
Website
www.snappy.ae
Product Features
Queue Management
Appointment Scheduling
No
Calendar
No
Communication Tools
No
Contactless
No
Customer Surveys
No
Dashboard
No
For Banks
No
For Government
No
For Healthcare
No
For Restaurants
No
For Retail
No
SMS Marketing
No
Supports Multiple Counters
No
Virtual Queue
No
Product Features
Queue Management
Appointment Scheduling
Yes
Calendar
Yes
Communication Tools
Yes
Contactless
Yes
Customer Surveys
Yes
Dashboard
Yes
For Banks
Yes
For Government
Yes
For Healthcare
Yes
For Restaurants
Yes
For Retail
Yes
SMS Marketing
Yes
Supports Multiple Counters
Yes
Virtual Queue
Yes