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features
design
support

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Write a Review

Description

The 3rd generation of an award-winning no-code platform for hyper-automating conversational applications and workflows that operate over any channel and are powered by the latest AI.

Description

Solace is a specialist in Event-Driven-Architecture (EDA), with two decades of experience providing enterprises with highly reliable, robust and scalable data movement technology based on the publish & subscribe (pub/sub) pattern. Solace technology enables the real-time data flow behind many of the conveniences you take for granted every day such as immediate loyalty rewards from your credit card, the weather data delivered to your mobile phone, real-time airplane movements on the ground and in the air, and timely inventory updates to some of your favourite department stores and grocery chains, not to mention that Solace technology also powers many of the world's leading stock exchanges and betting houses. Aside from rock solid technology, stellar customer support is one of the biggest reasons customers select Solace, and stick with them.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Amazon Simple Notification Service (SNS) No 
Apache Beam No 
Apache Kafka No 
Apache Spark No 
Azure Event Hubs No 
Calendly Yes 
Confluence Yes 
Facebook Yes 
GitLab Yes 
Harvest Yes 
IBM MQ No 
Jira Service Management Yes 
Jira Work Management Yes 
Microsoft Outlook Yes 
Okta Yes 
PeerDB No 
Salesforce Yes 
ServiceNow Yes 
Teamwork.com Yes 
Wrike Yes 

Integrations

Amazon Simple Notification Service (SNS) Yes 
Apache Beam Yes 
Apache Kafka Yes 
Apache Spark Yes 
Azure Event Hubs Yes 
Calendly No 
Confluence No 
Facebook No 
GitLab No 
Harvest No 
IBM MQ Yes 
Jira Service Management No 
Jira Work Management No 
Microsoft Outlook No 
Okta No 
PeerDB Yes 
Salesforce No 
ServiceNow No 
Teamwork.com No 
Wrike No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Licensed by concurrrent sessions/users
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

OneReach.ai

Founded

2010

Country

United States

Website

onereach.ai

Vendor Details

Company Name

Solace

Founded

2001

Country

Canada

Website

solace.com/products/platform/

Product Features

Artificial Intelligence

Chatbot Yes 
For Healthcare Yes 
For Sales Yes 
For eCommerce Yes 
Image Recognition No 
Machine Learning Yes 
Multi-Language Yes 
Natural Language Processing Yes 
Predictive Analytics Yes 
Process/Workflow Automation Yes 
Rules-Based Automation Yes 
Virtual Personal Assistant (VPA) Yes 

Chatbot

Call to Action Yes 
Context and Coherence Yes 
Human Takeover Yes 
Inline Media / Videos Yes 
Machine Learning Yes 
Natural Language Processing Yes 
Payment Integration Yes 
Prediction Yes 
Ready-made Templates Yes 
Reporting / Analytics Yes 
Sentiment Analysis Yes 
Social Media Integration Yes 

Conversational AI

Code-free Development Yes 
Contextual Guidance Yes 
For Developers Yes 
Intent Recognition Yes 
Multi-Languages Yes 
Omni-Channel Yes 
On-Screen Chats Yes 
Pre-configured Bot Yes 
Reusable Components Yes 
Sentiment Analysis Yes 
Speech Recognition Yes 
Speech Synthesis Yes 
Virtual Assistant Yes 

Live Chat

Canned Responses Yes 
Customizable Branding Yes 
Geo Targeting Yes 
Offline Form No 
Proactive Chat Yes 
Screen Sharing No 
Third Party Integration Yes 
Transfers / Routing Yes 
Website Visitor Tracking Yes 

Product Features

Message Queue

Asynchronous Communications Protocol Yes 
Data Error Reduction No 
Message Encryption Yes 
On-Premise Installation Yes 
Roles / Permissions Yes 
Storage / Retrieval / Deletion Yes 
System Decoupling Yes 

Streaming Analytics

Data Enrichment No 
Data Wrangling / Data Prep No 
Multiple Data Source Support Yes 
Process Automation No 
Real-time Analysis / Reporting No 
Visualization Dashboards No 

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