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ease
features
design
support

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Write a Review

Description

The 3rd generation of an award-winning no-code platform for hyper-automating conversational applications and workflows that operate over any channel and are powered by the latest AI.

Description

ServiceNow's AI Agents are self-sufficient systems integrated into the Now Platform, aimed at executing repetitive tasks that were once managed by human workers. These agents engage with their surroundings to gather information, make informed decisions, and carry out tasks, leading to improved efficiency over time. By utilizing specialized large language models along with a powerful reasoning engine, they gain a comprehensive understanding of various business contexts, which fosters ongoing enhancements in performance. Functioning natively across diverse workflows and data platforms, AI Agents promote complete automation, thereby increasing team productivity by coordinating workflows, integrations, and actions within the organization. Companies have the option to implement pre-existing AI agents or create personalized ones to meet their unique requirements, all while operating smoothly on the Now Platform. This seamless integration not only streamlines processes but also enables employees to devote their attention to more strategic initiatives by relieving them of mundane tasks, ultimately driving innovation and growth within the organization. As a result, the implementation of AI Agents represents a significant step towards transforming workplace efficiency.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

ServiceNow
3CLogic
Alexa Smart Properties
Authorize.Net
BigCommerce
ClickTime
Confluence
Dropbox
Facebook
Formstack
Hubstaff
Jira Work Management
Journeys
Okta
Smartsheet
Stripe
Telegram
Trello
Wrike
Zendesk

Integrations

ServiceNow
3CLogic
Alexa Smart Properties
Authorize.Net
BigCommerce
ClickTime
Confluence
Dropbox
Facebook
Formstack
Hubstaff
Jira Work Management
Journeys
Okta
Smartsheet
Stripe
Telegram
Trello
Wrike
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

OneReach.ai

Founded

2010

Country

United States

Website

onereach.ai

Vendor Details

Company Name

ServiceNow

Founded

2004

Country

United States

Website

www.servicenow.com/products/ai-agents.html

Product Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Alternatives

Alternatives

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