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ease
features
design
support

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Description

The 3rd generation of an award-winning no-code platform for hyper-automating conversational applications and workflows that operate over any channel and are powered by the latest AI.

Description

The Optimizely Opal platform integrates cutting-edge artificial intelligence into its Digital Experience Platform, empowering teams to create, enhance, and tailor digital experiences with reduced manual tasks and a greater strategic influence; central to this is Optimizely Opal, an AI-driven orchestration and assistance system that gathers context from various sources within Optimizely One and performs tasks within workflows instead of merely providing text responses, thus allowing teams to strategize campaigns, produce content, devise experimental ideas, evaluate outcomes, and make informed optimization choices using branded, context-sensitive AI agents. This AI functionality encompasses a wide array of areas, including content management, personalization, experimentation, analytics, and audience segmentation, enabling it to propose and automatically generate variations for experiments and testing plans, condense results into actionable insights, create customized digital content and messaging, and direct personalization efforts based on the immediate behaviors and preferences of customers. Moreover, the platform's robust AI capabilities not only simplify the process for teams but also drive more effective and engaging customer interactions.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

.NET
Airtable
Alexa Smart Properties
Authorize.Net
Calendly
Eventbrite
Facebook
Formstack
Jira Service Management
Microsoft Entra ID
Okta
Optimizely One
Salesforce
Slack
Stripe
Time Doctor
Wrike
Zoom

Integrations

.NET
Airtable
Alexa Smart Properties
Authorize.Net
Calendly
Eventbrite
Facebook
Formstack
Jira Service Management
Microsoft Entra ID
Okta
Optimizely One
Salesforce
Slack
Stripe
Time Doctor
Wrike
Zoom

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

Free
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

OneReach.ai

Founded

2010

Country

United States

Website

onereach.ai

Vendor Details

Company Name

Optimizely

Country

United States

Website

www.optimizely.com/ai/

Product Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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