Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The Comprehensive Multi-Channel Ecommerce Platform
Your one-stop solution for online selling
For ecommerce vendors aiming to diversify into new marketplaces, you can effortlessly bulk import your existing inventory from various integrations and upload it to your selected marketplace. Our dedicated onboarding team is ready to assist you in ensuring that this transition is seamless. With OnePatch, you gain access to effective tools that simplify the management of multiple marketplaces.
If you're a marketplace seller planning to establish your own store, OnePatch seamlessly integrates with numerous well-known Ecommerce content management systems, facilitating an easy transfer of your products from the marketplace to your own online store. Relax and enjoy the peace of mind that comes with knowing OnePatch streamlines the process of selling across various sales channels.
For multi-channel ecommerce sellers seeking to optimize their operations and enjoy more free time, OnePatch allows you to synchronize your inventory across all sales channels, perform bulk updates on your products, and manage order dispatching efficiently from a single platform, making the experience of selling on multiple channels remarkably straightforward. Ultimately, OnePatch is designed to empower sellers by providing a comprehensive overview and control over their ecommerce endeavors.
Description
ReplyDesk is a complete multichannel ecommerce helpdesk solution, designed to enable sellers to manage all their pre- and post-sale service from a single platform. With integration for the internet's leading marketplaces like Amazon and eBay, shopping carts like WooCommerce and Shopify, social media platforms like Facebook and Instagram, and email services like Gmail and Yahoo, ReplyDesk aggregates all your customer support channels into a single inbox. ReplyDesk also helps you stay on top of your customer service with essential help desk tools like SLA timers, AI-generated and optimized replies, automated help desk features, and a multichannel order management platform for managing orders from all channel in one place.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Etsy
Yes
Shopify
Yes
Amazon
No
BigCommerce
Yes
Ecwid
Yes
Google Analytics
Yes
Instagram
No
OnBuy
Yes
QuickBooks Online
Yes
Sage 100
Yes
Integrations
Etsy
Yes
Shopify
Yes
Amazon
Yes
BigCommerce
No
Ecwid
No
Google Analytics
No
Instagram
Yes
OnBuy
No
QuickBooks Online
No
Sage 100
No
Pricing Details
£ 20 / mo
Free Trial
Yes
Free Version
No
Pricing Details
$0
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
OnePatch
Founded
2018
Country
United Kingdom
Website
onepatch.com
Vendor Details
Company Name
ReplyDesk
Founded
2020
Country
Israel
Website
replydesk.com
Product Features
eCommerce
CRM
No
Catalog Management
No
Channel Management
Yes
Customer Accounts
No
Data Security
No
Email Marketing
No
Inventory Management
Yes
Kitting
No
Loyalty Program
No
Mobile Access
Yes
Multi-Store Management
No
Order Management
Yes
Product Configurator
No
Promotions Management
Yes
Returns Management
Yes
Reviews Management
No
SEO Management
No
Shopping Cart
No
Templates
No
Multi-Channel eCommerce
Catalog Management
Yes
Channel Management
Yes
Data Synchronization
Yes
Email Marketing
No
Inventory Management
Yes
Marketplace Integration
Yes
Mobile Commerce
Yes
Order Management
Yes
Promotions Management
No
Returns Management
No
SEO Management
No
Shopping Cart
No
Social Commerce
No
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No
Help Desk
Alerts / Escalation
No
Automated Routing
No
Community Forums
No
Customizable Branding
No
Document Storage
No
Email Integration
No
IT Asset Management
No
Incident Management
No
Interaction Tracking
No
Knowledge Base
No
Known Issue Management
No
Live Chat
No
Multi-Channel Communication
No
Multiple Brands / Products
No
Network Monitoring
No
Real-time Chat
No
Self Service Portal
No
Service Level Agreement (SLA) Management
No
Ticket Management
No