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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

The Comprehensive Multi-Channel Ecommerce Platform Your one-stop solution for online selling For ecommerce vendors aiming to diversify into new marketplaces, you can effortlessly bulk import your existing inventory from various integrations and upload it to your selected marketplace. Our dedicated onboarding team is ready to assist you in ensuring that this transition is seamless. With OnePatch, you gain access to effective tools that simplify the management of multiple marketplaces. If you're a marketplace seller planning to establish your own store, OnePatch seamlessly integrates with numerous well-known Ecommerce content management systems, facilitating an easy transfer of your products from the marketplace to your own online store. Relax and enjoy the peace of mind that comes with knowing OnePatch streamlines the process of selling across various sales channels. For multi-channel ecommerce sellers seeking to optimize their operations and enjoy more free time, OnePatch allows you to synchronize your inventory across all sales channels, perform bulk updates on your products, and manage order dispatching efficiently from a single platform, making the experience of selling on multiple channels remarkably straightforward. Ultimately, OnePatch is designed to empower sellers by providing a comprehensive overview and control over their ecommerce endeavors.

Description

ReplyDesk is a complete multichannel ecommerce helpdesk solution, designed to enable sellers to manage all their pre- and post-sale service from a single platform. With integration for the internet's leading marketplaces like Amazon and eBay, shopping carts like WooCommerce and Shopify, social media platforms like Facebook and Instagram, and email services like Gmail and Yahoo, ReplyDesk aggregates all your customer support channels into a single inbox. ReplyDesk also helps you stay on top of your customer service with essential help desk tools like SLA timers, AI-generated and optimized replies, automated help desk features, and a multichannel order management platform for managing orders from all channel in one place.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

Etsy
Shopify
Amazon
BigCommerce
Ecwid
Google Analytics
Instagram
OnBuy
QuickBooks Online
Sage 100
Squarespace
WooCommerce
Xero
eBay

Integrations

Etsy
Shopify
Amazon
BigCommerce
Ecwid
Google Analytics
Instagram
OnBuy
QuickBooks Online
Sage 100
Squarespace
WooCommerce
Xero
eBay

Pricing Details

£ 20 / mo
Free Trial
Free Version

Pricing Details

$0
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

OnePatch

Founded

2018

Country

United Kingdom

Website

onepatch.com

Vendor Details

Company Name

ReplyDesk

Founded

2020

Country

Israel

Website

replydesk.com

Product Features

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Multi-Channel eCommerce

Catalog Management
Channel Management
Data Synchronization
Email Marketing
Inventory Management
Marketplace Integration
Mobile Commerce
Order Management
Promotions Management
Returns Management
SEO Management
Shopping Cart
Social Commerce

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

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