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Description

You can quickly and accurately identify and respond to threats that affect your people, property, and places. Every minute matters™. OnSolve puts importance on speed, relevance, and usability in order to help customers achieve the best outcome for critical events. Communicate faster with the right people, on any device. You can quickly activate crisis response plans and work together in real-time. To make informed and proactive decisions, filter out irrelevant data. To ensure appropriate action, create custom incident plans and assign task assignments. Use the risk intelligence dashboard to identify all active incidents at a glance. To improve response times, you can enhance the alert sending process. Mobile apps allow you to access business continuity plans from anywhere.

Description

Security organizations utilizing the SureViews Operations SaaS suite manage events with speed, consistency, and security, resulting in enhanced security results. The platform offers a consolidated interface to manage all alarms and events entering the Security Operations Center (SOC) from various systems, devices, and sources. All essential tools for effective response—including geospatial maps, action plans, nearby camera feeds, and contact lists—are conveniently available on one screen. Alarms are intelligently grouped and prioritized, ensuring that operators address the most critical incidents first. This eliminates the need to switch between systems, as every event is processed in a uniform manner, which boosts productivity and elevates security performance. Additionally, SureView’s Field Operations tool fosters seamless communication between SOC teams and field personnel, delivering real-time updates on the location and status of both staff and vital assets, thereby enhancing overall operational efficiency. With such capabilities, organizations can respond to incidents more effectively and maintain a higher level of situational awareness.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS) No 
Arcules No 
Avigilon No 
Bosch Essential Video Analytics No 
Calipsa No 
Genetec Security Center No 
Hikvision No 
Honeywell Active Alert No 
IDenticard No 
Irisity IRIS+ No 
Microsoft Entra ID No 
Microsoft Teams No 
Scylla No 
ServiceNow No 
ShotSpotter No 
Slack No 
Symmetry Incident Management No 
VCA No 
Wavestore VMS No 
inspace Yes 

Integrations

Amazon Web Services (AWS) Yes 
Arcules Yes 
Avigilon Yes 
Bosch Essential Video Analytics Yes 
Calipsa Yes 
Genetec Security Center Yes 
Hikvision Yes 
Honeywell Active Alert Yes 
IDenticard Yes 
Irisity IRIS+ Yes 
Microsoft Entra ID Yes 
Microsoft Teams Yes 
Scylla Yes 
ServiceNow Yes 
ShotSpotter Yes 
Slack Yes 
Symmetry Incident Management Yes 
VCA Yes 
Wavestore VMS Yes 
inspace No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$150 per user per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

OnSolve

Founded

1998

Country

United States

Website

www.onsolve.com/platform-products/critical-event-management/

Vendor Details

Company Name

SureView Systems

Founded

2001

Country

United States

Website

sureviewsystems.com

Product Features

Incident Management

Audit Trail No 
Corrective Actions (CAPA) No 
Disaster Recovery No 
IT Incident Management No 
Incident Reporting No 
OSHA Compliance No 
Root-Cause Diagnosis No 
Safety Management No 
Task Management No 
Ticket Management No 

Incident Response

Attack Behavior Analytics No 
Automated Remediation No 
Compliance Reporting No 
Forensic Data Retention No 
Incident Alerting No 
Incident Database No 
Incident Logs No 
Incident Reporting No 
Privacy Breach Reporting No 
SIEM Data Ingestion / Correlation No 
SLA Tracking / Management No 
Security Orchestration No 
Threat Intelligence No 
Timeline Analysis No 
Workflow Automation No 
Workflow Management No 

Risk Management

Alerts/Notifications No 
Auditing No 
Business Process Control No 
Compliance Management No 
Corrective Actions (CAPA) No 
Dashboard No 
Exceptions Management No 
IT Risk Management No 
Internal Controls Management No 
Legal Risk Management No 
Mobile Access No 
Operational Risk Management No 
Predictive Analytics No 
Reputation Risk Management No 
Response Management No 
Risk Assessment No 

Product Features

Incident Response

Attack Behavior Analytics No 
Automated Remediation No 
Compliance Reporting No 
Forensic Data Retention No 
Incident Alerting No 
Incident Database No 
Incident Logs No 
Incident Reporting No 
Privacy Breach Reporting No 
SIEM Data Ingestion / Correlation No 
SLA Tracking / Management No 
Security Orchestration No 
Threat Intelligence No 
Timeline Analysis No 
Workflow Automation No 
Workflow Management No 

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