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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Transform the rider experience with the most adaptable agency-managed demand-response system available. With TransLoc OnDemand, utilizing demand-response transit has become incredibly straightforward. Provide riders with flexible choices without straining your operational capacity. Dispatchers have the ability to oversee rides that are pending, in-progress, or completed, and they can also arrange call-in rides seamlessly. Upon receiving a request, drivers are promptly notified through a mobile application and are dispatched based on GPS tracking. By consolidating ride requests along similar routes, wait times are minimized for passengers. Additionally, rides can be restricted according to set service times and designated geographic areas. Riders can effortlessly arrange for a ride using a mobile app, making it simple to choose pick-up and drop-off points. They can track their vehicle in real-time, get alerts as it nears their location, and modify or cancel their requests if needed. Furthermore, riders have the convenience of making immediate payments for their fares directly within the app, enhancing their overall experience. This innovative approach not only simplifies transit for users but also optimizes service efficiency for agencies.

Description

Ride Express allows you to oversee every facet of Community Transportation, from handling reservations to generating reports and managing vehicle upkeep. Specifically tailored for small to medium-sized providers offering van, bus, or volunteer driver services, Ride Express enhances operational efficiency. By exploring this website, you can discover how Ride Express simplifies tasks for both you and your transportation clientele. Features include calendar-assisted date entry, one-click address selection, automatic formatting for return trips, creation of standing orders for rides, and the ability to set up pending rides when pick-up details are unclear, as well as Will Call notifications for riders regarding cancellations. Take the Tour to uncover the key features of Ride Express, all while appreciating the user-friendly screen layouts that are ideal for busy dispatchers. Additionally, you can assign multiple payment sources, including third-party options based on ride types, while fares and payment cards are easily managed, ensuring that total ride costs and remaining balances are automatically calculated for seamless operations. This comprehensive platform ultimately aims to streamline your transportation management experience.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Concept3D Yes 

Integrations

Concept3D No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$3495.00/one-time
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

TransLoc

Founded

2004

Country

United States

Website

transloc.com/microtransit-ondemand-software/

Vendor Details

Company Name

Stillwater Express Solutions

Founded

1999

Country

United States

Website

www.stillwaterexpress.com/rideexpress.html

Product Features

Transportation Dispatch

Billing & Invoicing No 
Computer Aided Dispatch No 
Customer Database No 
Emergency Dispatch No 
Fuel Management No 
Mileage Tracking No 
Order Management No 
Routing No 
Scheduling No 
Vehicle Tracking No 

Product Features

Public Transportation

Billing & Invoicing Yes 
Dispatch Management Yes 
Driver Data Yes 
Driver Logs Yes 
Fixed Route Management No 
Mileage Tracking Yes 
Multiple Route Support Yes 
Paratransit Management Yes 
Routing Yes 
Scheduling Yes 

Alternatives

Alternatives

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Easy Rides

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Ride Express

Stillwater Express Solutions
OnDemand Reviews

OnDemand

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