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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

A cloud-based virtual care solution that can be used by healthcare organizations. White-labeled HIPAA, PIPEDA and GDPR compliant 1-1, group video, instant messaging and practice automation tool. Accessible on any device and browser. EMR integrations and custom analysis. OnCall software allows you to create your own secure virtual care service. With the support of the OnCall staff, you can scale it. There is no hardware required and the software is available for solo practitioners.

Description

OpsFusion is a user-friendly platform for on-call scheduling and alert management, specifically designed for teams that require dependable incident escalation without the complications and costs often associated with large enterprises. Many existing on-call solutions cater to big organizations, complete with complex pricing structures and dedicated procurement channels. However, OpsFusion offers a straightforward pricing model of just $10 per user per month, inclusive of all features with no tiers, additional costs, or the need for a sales consultation to begin using the service. Users can create customizable on-call schedules—whether daily, weekly, or entirely tailored to their needs—and establish multi-layered escalation procedures to ensure that alerts reach the appropriate team member via email, SMS, or voice call, with automatic follow-up if an alert is overlooked. Additionally, a built-in mute option prevents continuous notifications during a current outage being addressed. For teams wishing to integrate their current monitoring systems, various integrations are also available, and alerts can be dispatched directly from the application. Comprehensive metrics and audit logs are included for tracking purposes. To help teams get started, OpsFusion offers a 30-day free trial that includes 100 alerts with no credit card required, making it easy to try out the platform risk-free.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$10/user/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

OnCall Health

Founded

2016

Country

Canada

Website

oncallhealth.ca

Vendor Details

Company Name

OpsFusion

Country

United States

Website

opsfusion.cloud

Product Features

Telemedicine

Appointment Reminders Yes 
Appointment Scheduling Yes 
Chat / Messaging Yes 
E-Prescribing Yes 
For Medical Purposes No 
HIPAA Compliant Yes 
Multi-Provider Practice Yes 
Online Forms No 
Patient Queue Management No 
Practice Management Yes 
Remote Treatment Plans No 
Teleradiology No 
Video Conferencing Yes 

Product Features

IT Alerting

Alert Noise Reduction No 
Alert Routing No 
Dynamic Notifications No 
Enriched Incident Context No 
Escalation Policies No 
Incident History Audit No 
Multi-User Alerting No 
Multiple Alert Types No 
On-Call Management No 
Rich HTML Email Notifications No 

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