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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Quickly assess your business's current status through comprehensive reporting features. Streamline the collaboration between sales, purchasing, workshop, and warehouse teams with well-integrated workflows and efficient automation that saves time. Lay the foundation of your enterprise on a proven solution that has stood the test of time. Achieve sustainable growth by utilizing alerts for stock levels, BOM, and revenue. Revolutionize your operations with innovative online tools that are reshaping the manufacturing landscape. Omono’s online platform provides all the essential components you require in one dependable package. Safeguard everything from product specifications to certifications through seamless integration. Effortlessly connect your business with top-tier accounting software to enhance financial management. Foster smooth communication across customers, warehouse, production, and dispatch teams. With multiple geographically distributed data centers, you benefit from high availability and robust disaster recovery options, ensuring your operations remain uninterrupted. This comprehensive approach empowers you to optimize processes and drive efficiency across all facets of your business.

Description

The Solus One customer engagement platform takes care of all the tedious tasks for you. It aggregates service requests, assigns them to your agents, provides scripted prompts, and seamlessly logs call outcomes into your CRM while gathering essential data for comprehensive performance reports. Our innovative software connects individuals, regardless of their origins or preferred methods of communication. Embrace the opportunity to transform your communication strategies with us. Established in 2006, Solus One pioneered the introduction of VOIP (Voice over IP) services in Canada. Additionally, our subsidiary, Solus VB, specializes in delivering mass phone voice broadcasts for political and retail clients. Show your commitment to engaging with your voters, share your insights in your riding newsletter, understand your constituents' preferences and opinions, and enhance your name recognition in your riding community. By utilizing our solutions, you can foster stronger relationships and drive meaningful conversations with your audience.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Dropbox
Mailchimp
Xero

Integrations

Dropbox
Mailchimp
Xero

Pricing Details

$45 per user per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Omono

Founded

2016

Country

United Kingdom

Website

omono.co

Vendor Details

Company Name

Solus One

Country

Canada

Website

www.solusone.com

Product Features

Business Management

Billing & Invoicing
CRM
Employee Management
Financial Management
Inventory Management
Marketing Management
Order Management
Point of Sale (POS)
Project Management
Purchasing
Scheduling
Time & Expense Tracking
Training Management
Vendor Management

Manufacturing

Accounting Integration
ERP
MES
MRP
Maintenance Management
Purchase Order Management
Quality Management
Quotes/Estimates
Reporting/Analytics
Safety Management
Shipping Management

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

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