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Average Ratings 0 Ratings
Description
Quickly assess your business's current status through comprehensive reporting features. Streamline the collaboration between sales, purchasing, workshop, and warehouse teams with well-integrated workflows and efficient automation that saves time. Lay the foundation of your enterprise on a proven solution that has stood the test of time. Achieve sustainable growth by utilizing alerts for stock levels, BOM, and revenue. Revolutionize your operations with innovative online tools that are reshaping the manufacturing landscape. Omono’s online platform provides all the essential components you require in one dependable package. Safeguard everything from product specifications to certifications through seamless integration. Effortlessly connect your business with top-tier accounting software to enhance financial management. Foster smooth communication across customers, warehouse, production, and dispatch teams. With multiple geographically distributed data centers, you benefit from high availability and robust disaster recovery options, ensuring your operations remain uninterrupted. This comprehensive approach empowers you to optimize processes and drive efficiency across all facets of your business.
Description
The Solus One customer engagement platform takes care of all the tedious tasks for you. It aggregates service requests, assigns them to your agents, provides scripted prompts, and seamlessly logs call outcomes into your CRM while gathering essential data for comprehensive performance reports. Our innovative software connects individuals, regardless of their origins or preferred methods of communication. Embrace the opportunity to transform your communication strategies with us. Established in 2006, Solus One pioneered the introduction of VOIP (Voice over IP) services in Canada. Additionally, our subsidiary, Solus VB, specializes in delivering mass phone voice broadcasts for political and retail clients. Show your commitment to engaging with your voters, share your insights in your riding newsletter, understand your constituents' preferences and opinions, and enhance your name recognition in your riding community. By utilizing our solutions, you can foster stronger relationships and drive meaningful conversations with your audience.
API Access
Has API
API Access
Has API
Integrations
Dropbox
Mailchimp
Xero
Pricing Details
$45 per user per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Omono
Founded
2016
Country
United Kingdom
Website
omono.co
Vendor Details
Company Name
Solus One
Country
Canada
Website
www.solusone.com
Product Features
Business Management
Billing & Invoicing
CRM
Employee Management
Financial Management
Inventory Management
Marketing Management
Order Management
Point of Sale (POS)
Project Management
Purchasing
Scheduling
Time & Expense Tracking
Training Management
Vendor Management
Manufacturing
Accounting Integration
ERP
MES
MRP
Maintenance Management
Purchase Order Management
Quality Management
Quotes/Estimates
Reporting/Analytics
Safety Management
Shipping Management
Order Management
Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics