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Description
Omnistra serves as the foundational framework for self-sufficient commerce, utilizing an AI-driven workforce to manage all aspects of an e-commerce operation seamlessly.
Each day, it orchestrates marketing campaigns to attract potential customers, engages in conversations across diverse channels, captures orders from multiple platforms, retrieves any abandoned carts, assesses cash-on-delivery risks before shipments, selects the best courier for each parcel, and promotes additional purchases to returning customers. This is accomplished through various mediums including chat, social media, voice interactions, and web platforms, supporting communication in Bangla, English, and over 60 other languages, operating continuously without interruption.
The richness of its capabilities is noteworthy: a visual workflow engine, an extensive conversation taxonomy with over 100 tags, post-call evaluations, real-time emotion detection, an Order Operating System for confirming cash-on-delivery transactions, and multi-carrier logistics management, along with targeted outbound sales campaigns. It integrates smoothly with platforms like Shopify and WooCommerce, ensuring easy transitions to customer service systems such as Zendesk, Intercom, and Salesforce.
Developed in Dhaka to cater specifically to cash-on-delivery markets and complex logistics, it simplifies processes for less intricate markets with ease, and can be implemented within days rather than taking several months. This rapid deployment makes it an attractive solution for businesses looking to optimize their e-commerce operations efficiently.
Description
As the e-commerce landscape continues to grow, it becomes essential to adapt existing support systems to address the emerging challenges. The conventional logistics frameworks must be reimagined to ensure the flawless delivery of the correct items to every customer, accompanied by robust technology that integrates all facets of the e-commerce operation seamlessly. Recognizing the evolving dynamics of the logistics sector, we have developed comprehensive logistics management software designed for fast, accurate, and effective order fulfillment. Our awareness of the unique challenges faced by courier and logistics companies has led us to create specialized courier and e-commerce logistics software that meets their intricate demands. By streamlining and automating all front office, delivery, and back-office functions, we enable efficient management of daily courier operations. It is crucial to recognize that the courier industry hinges on the precision and punctuality of package deliveries, which directly correlates with high levels of customer satisfaction. Ultimately, our solutions aim to enhance operational efficiency while prioritizing the needs of both logistics providers and their customers.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Amazon Web Services (AWS)
Laravel Forge
Magento
Odoo
Pricing Details
$41/month (BDT 4,999/month)
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Omnistra
Founded
2025
Country
Bangladesh
Website
www.omnistra.io
Vendor Details
Company Name
Verts
Founded
2019
Country
India
Website
www.verts.co.in/courier-erp
Product Features
Product Features
Courier
Barcode Support
Billing & Invoicing
Compensation Management
Customer Database
Dispatch Management
Job Assignment Management
Label Printing
Order Entry
Routing
Scheduling