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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Omnia serves as a versatile platform designed to drive the Digital Transformation of your enterprise. It fosters innovation, enhances revenue potential, streamlines expenses, and provides a contemporary multichannel and omnichannel experience for your customers, all while ensuring robust security measures. By unifying your existing legacy systems, products, external services, and institutions into a single interface, Omnia allows you to deliver a seamless and consistent experience to both internal and external stakeholders. You can swiftly deploy pre-designed business applications that are easily tailored to meet your current operational needs. With the ability to rapidly implement these applications, Omnia accelerates the growth of your business significantly. It also safeguards the value of your IT investments by accommodating any legacy system available in the market. Additionally, Omnia minimizes costs and reduces the risks associated with your digital transformation journey, enabling ongoing innovation of your products and services while offering scalable capabilities that grow with your business over time. This adaptability ensures that you stay competitive in an ever-evolving market landscape.

Description

Omnia360 is an advanced customer care and billing solution that utilizes multi-threaded billing engines equipped with multi-cycle billing functionality. Our comprehensive billing and CRM software features tools for batch treatment processing, alongside customizable bill messaging options and triggers. With our online billing software, you can take advantage of incredibly versatile product modeling, enabling sophisticated pricing strategies for packages, promotions, and contracts. Experience the flexibility to fully configure various plans, which include flat rate, block, tiered, account, multi-service, and location-based rating structures. Our customer billing software streamlines your billing processes through automation, enhancing efficiency across the board. Furthermore, the batch treatment tools designed for late fees, notifications, non-payment suspensions, disconnections, and write-offs contribute to a significant boost in operational productivity. By integrating these features, businesses can optimize their billing operations and improve overall customer satisfaction.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Fisa Group

Website

www.fisagrp.com/en/omnia

Vendor Details

Company Name

CHR Solutions

Founded

1937

Country

United States

Website

www.chrsolutions.com/customer-care-and-billing/

Product Features

Financial Services

Analytics
Branch Optimization
Channel Management
Compliance Management
Customer Engagement
Performance Management
Risk Management

Product Features

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

Alternatives

Alternatives

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CommVergence

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