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Description
The cloud4retail platform offers unified commerce services accessible on any device, from any location. The OmniPOS® system is a comprehensive suite of services that provides access to all functionalities across the entire enterprise, not just within retail locations. GK Software facilitates seamless unified commerce through its GK/Retail OmniPOS solution for point-of-sale systems. With a customer base that includes 24% of the Global TOP 50, GK Software holds a 10% market share in Europe and a 35% market share within Germany's Tier 1 and Tier 2 markets. Collectively, GK's customers generate a staggering total annual revenue of 500 billion USD. OmniPOS® serves as a modern alternative to traditional POS systems, incorporating the cloud4retail platform to streamline all in-store business processes. By utilizing the OmniPOS® services package, businesses can ensure consistent operations, maintain uniform data management, and establish clear communication channels. This integration minimizes the use of isolated applications and leads to reduced service costs, ultimately enhancing operational efficiency. The platform’s adaptability makes it a valuable asset for retailers looking to optimize their processes in an ever-evolving market.
Description
The OmniBot Platform provides a comprehensive “end-to-end” solution that allows businesses to efficiently and affordably create and expand their use of intelligent chat and voice assistants. Unique in Europe, OmniBot stands out as one of the few providers offering a viable alternative to major platform companies from the United States and China. This platform has successfully implemented solutions for prominent firms that had previously depended on foreign technology services such as IBM Watson, Google Dialogflow, and Amazon Lex. Among its clients and partners are well-known names like Volkswagen, Deutsche Telekom, T-Systems, EWE, Cewe Color, Lufthansa, Team Neusta, Deutsche Bahn, along with leading companies from the USA, the Middle East, and Asia, including India and Japan. With the capabilities of the OmniBot Platform, nearly any software or hardware can be enhanced with conversational intelligence, featuring natural language understanding and lifelike voice interaction. This innovative approach transforms the way businesses engage with their customers, making communication more intuitive and accessible.
API Access
Has API
API Access
Has API
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
GK Software SE
Founded
1990
Country
Germany
Website
www.gk-software.com
Vendor Details
Company Name
Omnibot
Country
Germany
Website
omnibot.ai/
Product Features
Point of Sale
Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration
Product Features
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant