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Description
Numerous veterinary practices face challenges when it comes to filling cancellations and open appointment slots, resulting in significant financial losses each month due to unutilized openings. Oliver's waitlist feature takes the hassle out of this process by automatically filling these calendar gaps without requiring any phone calls from clinic staff. By implementing online scheduling that seamlessly integrates with your practice management system, clinics can significantly minimize phone inquiries, thus offering clients a more contemporary and efficient experience. Both clinic personnel and pet owners are increasingly inclined towards texting for its ease and speed, allowing clients to receive prompt answers while enabling staff to manage multiple conversations simultaneously. Additionally, you can securely collect deposits through the booking process or via text, eliminating the need for phone calls to gather sensitive information. With top-notch encryption in place, you can trust that your client's data will remain confidential and protected. This innovative approach not only enhances operational efficiency but also elevates the overall client experience.
Description
When a client contacts the company to arrange a service, the conversation is documented either directly in the system or written down for subsequent entry. A tailored service confirmation, which includes client-specific pricing details, is then created and dispatched to the client, and it may also feature an electronic payment link if desired. A service work order is subsequently issued to all staff members who will participate in delivering the service, while the scheduled service is added to the calendar. Each day, sitters log into the system to view their assigned schedules, and at the close of the day, they log back in to mark off the visits they completed, additionally noting any discrepancies they encountered during the job. The administrator also logs in at the end of the day to confirm that all scheduled visits were successfully carried out. Reports detailing compensation can be generated in a matter of minutes for any given pay period, and client payments are systematically recorded within the system. Furthermore, any outstanding balances and credits can be seamlessly applied to the current service being offered. This streamlined approach ensures efficient tracking and management of services rendered.
API Access
Has API
API Access
Has API
Integrations
Google Business Profile
Google Calendar
Google Pay
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$49 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Oliver Software, Inc.
Founded
2022
Country
United States
Website
getoliver.com
Vendor Details
Company Name
Bluewave
Country
United States
Website
www.professionalpetsitter.com
Product Features
Veterinary
Appointment Reminders
Appointment Scheduling
Billing & Invoicing
Boarding Management
Image Storage
Inventory Management
Patient Records
Prescription Management
Treatment Plans
Product Features
Pet Sitting
Billing & Invoicing
Client Management
Credit Card Processing
Customer Portal
GPS Check-in / Check-Out
Key Management
Recurring Appointments
Scheduling
Staff Management