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Average Ratings 2,944 Ratings

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Description

Olatti serves as a cloud-centric communication and business phone platform tailored for teams in the UK. It merges business telephone numbers and VoIP calling with features like team messaging, channels, video conferencing, voicemail, and a communal contact directory. Users can access the service through desktop and mobile applications, as well as compatible Yealink desk phones, allowing for seamless call transitions across devices. The desktop application enhances user experience with a keyboard shortcut that enables users to quickly locate a contact and initiate a call or message. Additionally, the platform provides call history and recording functionalities, enabling teams to revisit discussions, with transcription and summaries available for those on Plus and Unlimited plans. Each plan offers one UK number per user along with inbound calling capabilities and options for either metered or bundled outbound minutes. Customers have the flexibility to port their existing numbers, acquire additional numbers, or opt for an eSIM business line as an add-on. Olatti is particularly designed for small teams across the UK, including agencies, accountancy firms, property businesses, consultancies, clinics, and creative studios, catering to their diverse communication needs. With its comprehensive features, Olatti enables enhanced collaboration and connectivity for these organizations.

Description

Zoom Phone is a cloud-based VoIP phone system designed to help businesses manage voice communications, employee collaboration, and customer calls. The platform combines business calling, SMS messaging, voicemail, video conferencing, and team chat within the Zoom Workplace environment. Users can make and receive calls through desktop applications, mobile devices, web-connected systems, and supported physical desk phones. Its call management capabilities include multi-level auto attendants, call queues, call transfers, forwarding, shared lines, and customizable business hours. Built-in AI features generate call summaries, identify action items, prioritize voicemails, and provide contextual assistance during conversations. Zoom Virtual Agent Receptionist adds conversational AI capabilities for answering business questions, booking appointments, and routing callers based on their needs. Call monitoring and reporting tools provide visibility into call volumes, usage patterns, connection quality, and employee communication activity. Zoom Phone integrates with Salesforce, Microsoft Teams, Google Workspace, and other business applications to connect calling activities with existing workflows. Its centralized administration tools support phone number management, device provisioning, user permissions, call recording policies, and communication security across distributed organizations.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Bullhorn No 
Chorus by ZoomInfo No 
DataParser No 
Exelare No 
Fireflies.ai No 
FirstDigital No 
GTT Envision No 
HireLogic No 
IR Collaborate No 
Microsoft Dynamics 365 No 
Peoplelogic.ai No 
Phonism No 
Salesforce No 
Salesloft No 
Smarsh No 
Sybill No 
Theta Lake No 
Twilio Flex No 
Verbatim No 
Zapier No 

Integrations

Bullhorn Yes 
Chorus by ZoomInfo Yes 
DataParser Yes 
Exelare Yes 
Fireflies.ai Yes 
FirstDigital Yes 
GTT Envision Yes 
HireLogic Yes 
IR Collaborate Yes 
Microsoft Dynamics 365 Yes 
Peoplelogic.ai Yes 
Phonism Yes 
Salesforce Yes 
Salesloft Yes 
Smarsh Yes 
Sybill Yes 
Theta Lake Yes 
Twilio Flex Yes 
Verbatim Yes 
Zapier Yes 

Pricing Details

£6/month/user
Metered: £6 per active user/month on monthly billing, or £5/month equivalent billed annually; prices exclude VAT. The first 100 UK teams may qualify for 30% off the subscription for as long as they stay (£4.20 monthly or £3.50/month equivalent billed annually). Metered UK calls cost 1p/min to landlines and 3p/min to mobiles. Ported numbers cost £20 once and £5/month each; extra numbers and other add-ons cost extra.
Free Trial Yes 
Free Version No 

Pricing Details

$10.50/user/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

We UC Ltd

Founded

2023

Country

United Kingdom

Website

olatti.com

Vendor Details

Company Name

Zoom Communications

Founded

2011

Country

United States

Website

zoom.com

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

Product Features

Business Phone Systems

Call Logging Yes 
Call Monitoring Yes 
Call Recording Yes 
Call Routing Yes 
Employee Directory Yes 
IVR / Voice Recognition Yes 
Mobile Access Yes 
Virtual Call Center No 
Web Conferencing Yes 

Business VoIP

Call Parking Yes 
Call Recording Yes 
Contact Management Yes 
Encryption Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Unified Communications Yes 
Voice Quality Enhancement Yes 

Cloud PBX

Call Recording Yes 
Call Routing Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Virtual Extensions Yes 
Web Conferencing Yes 

Online Fax

Alerts / Notifications No 
Cloud Storage No 
Electronic Signature No 
Fax via Email No 
HIPAA Compliant No 
Large File Support No 
Local Phone Numbers No 
Mobile Access No 
Toll Free Numbers No 

Telephony

Auto-Dialer No 
Call Center Management No 
Call Monitoring No 
Contact Management No 
IVR / Voice Recognition No 
Inbound Reporting No 
Outbound Reporting No 
Predictive Dialer No 
Telemarketing Management No 
VoIP No 
Voice & Data Integration No 

Video Conferencing

Electronic Hand Raising No 
Mobile Access No 
On-Demand Webcasting No 
Presentation Streaming No 
Presentation Tools No 
Private Chat No 
Real-Time Chat No 
Record & Playback Ability No 
Screen Sharing No 
Two-Way Audio & Video No 
Video Conferencing No 
Whiteboard No 

Web Conferencing

Electronic Hand Raising No 
Mobile Access No 
On-Demand Webcasting No 
Presentation Streaming No 
Presentation Tools No 
Private Chat No 
Real-Time Chat No 
Record & Playback Ability No 
Screen Sharing No 
Two-Way Audio & Video No 
Video Conferencing No 
Whiteboard No 

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