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Description
Oki-Toki Cloud Contact Center is a one-stop solution for contact centres of any size or industry. It has everything a contact center needs to stay in the top 3 leaders.
Cloud Contact Center includes:
Low-Code allows you to launch any inbound, blended, or outbound project in a minimum amount of time.
- Share agents between teams, projects, and companies.
- Integration of Toll Free, Local, and Non-Geographic SIP Numbers.
- Handling missed phone calls with a Callback mode.
- A system for employee motivation that calculates bonuses and penalties automatically.
- Automated KPI Tracking, integrated with Speech Analytics and Evaluation Sheets.
- Dynamic scripts for conversations that standardize responses and automate triggers.
- Performance analysis for each agent, team and the entire Contact Center.
Other features that can be added to the CC are: chats, WFM (Web-based messaging), CRM, Dialer and voice broadcasts.
Description
Sales Dialer is a powerful web-based application designed to streamline both incoming and outgoing calls. It enhances the entire sales cycle, from lead qualification to follow-up, making it more efficient and productive. Inbound calls can be received and are automatically directed to the designated representatives or other team members working on the same project. Users have the ability to record and review sales calls, which aids in training, improves compliance, and ensures quality assurance. By utilizing our cloud dialer, businesses can increase their contact rates by using the same local area code as the country, leading to more successful connections. Additionally, team leaders can monitor their sales agents’ call performance and make informed decisions backed by comprehensive sales data from detailed reports. You can also capture leads directly from your website through our web-to-lead feature, ensuring that no sales opportunities slip through the cracks. This functionality ensures that every potential prospect is engaged, maximizing your sales potential.
API Access
Has API
API Access
Has API
Integrations
Bitrix24
Dropbox
Drupal
Facebook
Facebook Groups
Facebook Messenger
FreeSWITCH
Google Drive
Joomla!
Salesforce
Integrations
Bitrix24
Dropbox
Drupal
Facebook
Facebook Groups
Facebook Messenger
FreeSWITCH
Google Drive
Joomla!
Salesforce
Pricing Details
$30/user/month
Free Trial
Free Version
Pricing Details
$70 per user per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Oki-Toki
Founded
2015
Country
United Kingdom
Website
www.oki-toki.cloud/
Vendor Details
Company Name
Sales Dialer
Website
salesdialers.net
Product Features
Auto Dialer
Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics