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Average Ratings 0 Ratings
Description
Ojin is an online platform designed for the creation and deployment of real-time AI agents that possess a visual persona, interactive voice, and conversational skills. Its Human Agents feature integrates speech recognition, language-model responses, speech synthesis, and an animated face, all within a web-compatible interface that allows users to customize agents using templates or their own inputs for embedding on websites. Additionally, developers have the option to leverage Ojin's Human Portrait model via an HTTP/WebSocket API for their own applications and agent frameworks, such as Pipecat and LiveKit Agents. The platform targets businesses, creators, and developers focused on enhancing interactive customer support, sales, onboarding processes, education, training, and brand engagement. Future offerings are set to include self-service subscriptions, usage credits, and a comprehensive managed enterprise solution, ensuring a range of options for diverse user needs. This adaptability makes Ojin a versatile choice for those looking to integrate AI-driven interactions into their services.
Description
The Webex AI Agent offers engaging, lifelike interactions through advanced conversational intelligence, enhancing customer experience across both voice and digital platforms while enabling proactive self-service. By comprehending individual requirements, retaining user history, and adapting to preferences in real time, it ensures a tailored experience for each user. The platform simplifies the creation and implementation of AI agents, allowing for the development of either fully autonomous agents capable of natural dialogues or scripted agents that provide predetermined responses. These AI-driven agents are equipped to manage intricate inquiries by seamlessly integrating with back-office systems to resolve customer concerns comprehensively. Additionally, they can be utilized across multiple communication channels, including voice, SMS, email, live chat, Facebook Messenger, Apple Messages for Business, and WhatsApp, thus offering round-the-clock assistance. When the situation demands, a smooth transition to human agents is possible, with complete context transfer to maintain service continuity. Supporting more than ten languages, the AI Agent effectively breaks down language barriers while enhancing the scalability of customer interactions, ultimately leading to greater satisfaction and efficiency. Furthermore, businesses can leverage analytics from these interactions to continually refine their service delivery.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Cal ID
No
Cisco Adaptive Security Appliance (ASA)
No
Cisco Webex
No
Facebook Messenger
No
Leexi
No
LiveKit
Yes
Pipecat
Yes
Pronnel
No
Super Intern
No
Webex Contact Center
No
Integrations
Cal ID
Yes
Cisco Adaptive Security Appliance (ASA)
Yes
Cisco Webex
Yes
Facebook Messenger
Yes
Leexi
Yes
LiveKit
No
Pipecat
No
Pronnel
Yes
Super Intern
Yes
Webex Contact Center
Yes
Pricing Details
$8/month
The Creator plan is $8 per month with annual billing and includes 10,800 credits per year.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Ojin
Founded
2020
Country
Germany
Website
ojin.ai/
Vendor Details
Company Name
Webex
Founded
1995
Country
United States
Website
www.webex.ai/ai-agent.html
Product Features
Conversational AI
Code-free Development
No
Contextual Guidance
No
For Developers
No
Intent Recognition
No
Multi-Languages
No
Omni-Channel
No
On-Screen Chats
No
Pre-configured Bot
No
Reusable Components
No
Sentiment Analysis
No
Speech Recognition
No
Speech Synthesis
No
Virtual Assistant
No