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Description
At the crossroads of Customer Experience and Business Intelligence lies Customer Intelligence, which uncovers the vital link between customer sentiments and the performance metrics that influence business outcomes. With Explore, you can harness the insights necessary for your organization to make significant and informed decisions. Your collection of customer opinions and emotions captured through feedback, surveys, and support interactions can be effectively utilized in OdinExplore for broader analysis. By investigating the themes present in customer feedback, you can identify which topics resonate most with your audience. Explore offers features like auto-terms, the creation of key topics, dictionary applications, and emotional sentiment analysis. You can also segment your data by various demographics, ratings, or timeframes to reveal the differences among customer groups. Running multiple experiments allows you to uncover fresh insights about diverse customer segments, products, and more, ultimately leading to more tailored business strategies. This comprehensive approach not only enhances understanding but also drives continuous improvement in customer engagement.
Description
The Real Feel is an innovative software that utilizes AI to capture, assess, and represent the emotional state of individuals in the U.S. in real-time, assisting businesses in grasping public sentiment for better decision-making. By soliciting daily answers to the prompt “How are you feeling today?” from a variety of demographic groups, it computes mood scores and extracts insights and themes through artificial intelligence, presenting the findings segmented by demographics, days of the week, and geographic locations. This tool effectively fills information voids by providing emotion-driven insights that monitor the emotional landscape of various populations over time, offering distinctive, contextual analysis that reveals emerging trends, anticipates shifts in sentiment, and uncovers valuable correlations for different business scenarios. In addition, Real Feel provides a range of comprehensive solutions, such as weekly reports filled with data and insights that include demographic and geographical breakdowns, tailored research and analysis, along with an API for seamless integration of real-time mood data into current operational frameworks. Moreover, this platform's ability to continuously adapt and refine its data collection methods ensures that businesses remain attuned to the evolving emotional climate of their audiences.
API Access
Has API
API Access
Has API
Integrations
Adobe Acrobat Reader
Google Sheets
Microsoft Excel
Pricing Details
$999 per month
Free Trial
Free Version
Pricing Details
$69 per report per year
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
OdinAnswers
Country
United States
Website
odinanswers.com/platform/
Vendor Details
Company Name
The Real Feel
Founded
2024
Country
United States
Website
therealfeel.ai/
Product Features
Text Mining
Boolean Queries
Document Filtering
Graphical Data Presentation
Language Detection
Predictive Modeling
Sentiment Analysis
Summarization
Tagging
Taxonomy Classification
Text Analysis
Topic Clustering