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Description

At the crossroads of Customer Experience and Business Intelligence lies Customer Intelligence, which uncovers the vital link between customer sentiments and the performance metrics that influence business outcomes. With Explore, you can harness the insights necessary for your organization to make significant and informed decisions. Your collection of customer opinions and emotions captured through feedback, surveys, and support interactions can be effectively utilized in OdinExplore for broader analysis. By investigating the themes present in customer feedback, you can identify which topics resonate most with your audience. Explore offers features like auto-terms, the creation of key topics, dictionary applications, and emotional sentiment analysis. You can also segment your data by various demographics, ratings, or timeframes to reveal the differences among customer groups. Running multiple experiments allows you to uncover fresh insights about diverse customer segments, products, and more, ultimately leading to more tailored business strategies. This comprehensive approach not only enhances understanding but also drives continuous improvement in customer engagement.

Description

The TextRazor API provides an efficient and precise means of uncovering the Who, What, Why, and How within your news articles. It features capabilities such as Entity Extraction, Disambiguation, and Linking, alongside Keyphrase Extraction, Automatic Topic Tagging, and Classification, supporting twelve different languages. This tool performs an in-depth analysis of your content, allowing for the extraction of Relations, Typed Dependencies between terms, and Synonyms, which empowers the development of advanced semantic applications that are context-aware. Furthermore, it enables the swift extraction of custom entities like products and companies, allowing users to create specific rules for tagging their content with personalized categories. TextRazor comprises a versatile text analysis infrastructure that can be utilized either via the cloud or through self-hosting. By integrating cutting-edge natural language processing techniques with an extensive repository of factual information, TextRazor aids in quickly deriving valuable insights from your documents, tweets, or web pages, making it an indispensable tool for content creators and analysts alike. This comprehensive approach ensures that users can maximize the effectiveness of their data processing and analysis efforts.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Neota
OpenResty
Pipedream
TiMi

Integrations

Neota
OpenResty
Pipedream
TiMi

Pricing Details

$999 per month
Free Trial
Free Version

Pricing Details

$200 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

OdinAnswers

Country

United States

Website

odinanswers.com/platform/

Vendor Details

Company Name

TextRazor

Founded

2011

Country

United Kingdom

Website

www.textrazor.com

Product Features

Text Mining

Boolean Queries
Document Filtering
Graphical Data Presentation
Language Detection
Predictive Modeling
Sentiment Analysis
Summarization
Tagging
Taxonomy Classification
Text Analysis
Topic Clustering

Product Features

Natural Language Processing

Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization

Qualitative Data Analysis

Annotations
Collaboration
Data Visualization
Media Analytics
Mixed Methods Research
Multi-Language
Qualitative Comparative Analysis
Quantitative Content Analysis
Sentiment Analysis
Statistical Analysis
Text Analytics
User Research Analysis

Text Mining

Boolean Queries
Document Filtering
Graphical Data Presentation
Language Detection
Predictive Modeling
Sentiment Analysis
Summarization
Tagging
Taxonomy Classification
Text Analysis
Topic Clustering

Alternatives

Alternatives

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