Average Ratings 1 Rating
Average Ratings 0 Ratings
Description
At the crossroads of Customer Experience and Business Intelligence lies Customer Intelligence, which uncovers the vital link between customer sentiments and the performance metrics that influence business outcomes. With Explore, you can harness the insights necessary for your organization to make significant and informed decisions. Your collection of customer opinions and emotions captured through feedback, surveys, and support interactions can be effectively utilized in OdinExplore for broader analysis. By investigating the themes present in customer feedback, you can identify which topics resonate most with your audience. Explore offers features like auto-terms, the creation of key topics, dictionary applications, and emotional sentiment analysis. You can also segment your data by various demographics, ratings, or timeframes to reveal the differences among customer groups. Running multiple experiments allows you to uncover fresh insights about diverse customer segments, products, and more, ultimately leading to more tailored business strategies. This comprehensive approach not only enhances understanding but also drives continuous improvement in customer engagement.
Description
Gain insights into essential metrics like LTV/CAC, magic number, and payback period to evaluate the effectiveness of your sales team in driving revenue growth. Tailor your customer data analysis by any attribute to identify which segments to prioritize for acquisition and which customer accounts merit further investment for growth. Effortlessly categorize data to assess customer performance based on their selected plans or products, allowing you to concentrate on the business areas that yield the highest returns. By integrating your systems with Subscript, we only utilize the necessary components to ensure the product operates seamlessly for you, maintaining full transparency regarding the data we access. We securely store crucial information to facilitate rapid report generation, providing you with diverse analytical options. Subscript continuously tracks updates in your data, offering you a real-time perspective on your business activities, thus enabling better decision-making and strategy formulation. This proactive approach allows you to remain agile and responsive to changing market conditions.
API Access
Has API
No
API Access
Has API
No
Integrations
HubSpot CRM
No
HubSpot Customer Platform
No
NetSuite
No
QuickBooks Online
No
Salesforce
No
Stripe
No
Xero
No
Integrations
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
NetSuite
Yes
QuickBooks Online
Yes
Salesforce
Yes
Stripe
Yes
Xero
Yes
Pricing Details
$999 per month
Billed annually
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
OdinAnswers
Country
United States
Website
odinanswers.com/platform/
Vendor Details
Company Name
Subscript
Country
United States
Website
www.subscript.com
Product Features
Text Mining
Boolean Queries
No
Document Filtering
No
Graphical Data Presentation
No
Language Detection
No
Predictive Modeling
No
Sentiment Analysis
Yes
Summarization
No
Tagging
No
Taxonomy Classification
No
Text Analysis
No
Topic Clustering
No
Product Features
Business Intelligence
Ad Hoc Reports
Yes
Benchmarking
Yes
Budgeting & Forecasting
No
Dashboard
Yes
Data Analysis
No
Key Performance Indicators
Yes
Natural Language Generation (NLG)
No
Performance Metrics
Yes
Predictive Analytics
No
Profitability Analysis
Yes
Strategic Planning
No
Trend / Problem Indicators
Yes
Visual Analytics
Yes
Financial Reporting
"What If" Scenarios
No
Audit Trail
No
Balance Sheet
No
Cash Management
No
Consolidation / Roll-Up
No
Forecasting
No
General Ledger
No
Income Statements
No
Multi-Company
No
Multi-Department / Project
No
Profit / Loss Statement
No