Average Ratings 1 Rating
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Description
At the crossroads of Customer Experience and Business Intelligence lies Customer Intelligence, which uncovers the vital link between customer sentiments and the performance metrics that influence business outcomes. With Explore, you can harness the insights necessary for your organization to make significant and informed decisions. Your collection of customer opinions and emotions captured through feedback, surveys, and support interactions can be effectively utilized in OdinExplore for broader analysis. By investigating the themes present in customer feedback, you can identify which topics resonate most with your audience. Explore offers features like auto-terms, the creation of key topics, dictionary applications, and emotional sentiment analysis. You can also segment your data by various demographics, ratings, or timeframes to reveal the differences among customer groups. Running multiple experiments allows you to uncover fresh insights about diverse customer segments, products, and more, ultimately leading to more tailored business strategies. This comprehensive approach not only enhances understanding but also drives continuous improvement in customer engagement.
Description
An innovative and flexible platform designed for text analysis and exploration, it caters to the most rigorous demands of text analytics applications while ensuring high precision and rapid performance. This versatile system serves as an excellent foundation for various natural language processing uses. It incorporates essential text analytics methods to prepare data for in-depth examination. With specialized tools tailored for different languages, it facilitates tasks such as tokenization, part-of-speech tagging, lemmatization, and even offers support for Chinese and Japanese readings. Each language, including English, poses its own unique challenges for search technologies to yield relevant and accurate outcomes. Rosette® Base Linguistics (RBL) empowers enterprise solutions to proficiently search or analyze text across multiple languages by offering a comprehensive suite of linguistic services. By enriching the original text in its native tongue, RBL enhances both the speed and precision of natural language processing, ultimately leading to superior results. This comprehensive approach ensures that users can navigate complex linguistic landscapes with confidence and ease.
API Access
Has API
No
API Access
Has API
No
Integrations
Quickwork
No
TAS Insight Engine
No
Pricing Details
$999 per month
Billed annually
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
OdinAnswers
Country
United States
Website
odinanswers.com/platform/
Vendor Details
Company Name
Basis Technology
Country
United States
Website
www.basistech.com
Product Features
Text Mining
Boolean Queries
No
Document Filtering
No
Graphical Data Presentation
No
Language Detection
No
Predictive Modeling
No
Sentiment Analysis
Yes
Summarization
No
Tagging
No
Taxonomy Classification
No
Text Analysis
No
Topic Clustering
No
Product Features
eDiscovery
Case Analytics
No
Compliance Management
No
Discussion Threads
No
Document Indexing
No
Document Tracking
No
Full Text Extraction
Yes
Keyword Search
Yes
Metadata Extraction
No
Topic Clustering
No
Text Mining
Boolean Queries
No
Document Filtering
No
Graphical Data Presentation
No
Language Detection
No
Predictive Modeling
No
Sentiment Analysis
No
Summarization
No
Tagging
No
Taxonomy Classification
No
Text Analysis
No
Topic Clustering
No