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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

The dissemination of information necessitates a collaborative approach among individuals and groups within various agencies and associated third-party organizations. Responses must be prompt, carefully balancing the right to access with the imperative to safeguard sensitive information. Objective OpenGov is designed to assist specialized personnel and teams in effectively navigating these intricate requirements, enabling swift responses to information access requests. By automating workflows, it minimizes administrative time and enhances the volume of requests that can be effectively managed. Additionally, workflows empower process owners to assign, monitor, and manage information access requests in accordance with established timelines. Participants receive comprehensive checklists and guidelines detailing their responsibilities while also being informed about relevant legislative mandates. Setting specific response dates and other critical deadlines for each phase of the process is essential. Furthermore, actionable emails and automated reminders play a crucial role in ensuring timely release of responses to applicants, thereby maintaining compliance and efficiency. This streamlined process ultimately fosters transparency and accountability in information sharing.

Description

RequestPro offers a robust public records request management platform that alleviates the administrative strain associated with handling numerous Freedom of Information Act (FOIA) and Public Records Act (PRA) requests. Users can manage requests received through the platform or via various other communication methods such as email, mail, fax, phone, or voicemail. The platform features predictive coding that suggests similar past requests and relevant terminology. Agencies can tailor their public-facing portals to reflect their unique branding and aesthetic. Requesters are empowered to search for information, receive real-time status updates online, and are directed towards frequently asked questions. The system also ensures the protection of sensitive information by allowing users to redact specific words, phrases, names, or any personally identifiable information while applying redactions to complete documents. Furthermore, agencies can customize lists of exempted and protected details to streamline request processing. Communication regarding requests can be sent, tracked, and managed across various departments and staff members, enhancing overall efficiency and collaboration in handling public records. This comprehensive solution ultimately transforms the way agencies engage with and respond to public records requests.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Objective

Country

Australia

Website

www.objective.com.au/products/objective-opengov

Vendor Details

Company Name

RequestPro

Country

United States

Website

prarequests.com/features/

Product Features

Product Features

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