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Description
ORBIT VirtuaControl ensures that all applications within both physical and virtualized IT environments are accessible and manages user interactions effectively, leading to a decluttered desktop and enhanced collaboration. It provides comprehensive monitoring of software usage and user load, alongside centralized delivery and management of applications, all while safeguarding against unauthorized access. This solution streamlines the administration of user environments, ultimately saving time for IT staff. At ORBIT, our dedicated service team prioritizes the reliable operation of our clients' IT systems. While establishing long-term contracts with clients is not the end goal, it serves as a valuable tool for enhancing our offerings. ORBIT VirtuaControl was designed with this philosophy in mind, presenting a highly functional assistant that assures the availability of all applications. Our approach allows ORBIT VirtuaControl to evolve based on client feedback, as we enhance effective features while phasing out those that are not utilized. This commitment to adaptability ensures that our solution remains aligned with our clients' needs.
Description
Orbit Customer Management and Billing enables you to oversee, handle, and preserve all customer data in a single, centralized platform, regardless of whether you offer a single utility service or multiple services. Your organization can effortlessly monitor customer consumption, billing rates, deposits, service requests, collections, customer interactions, and account histories, leading to a more streamlined billing operation. This comprehensive solution oversees all significant customer-related business functions and offerings through a single product. It seamlessly integrates with Orbit Dynamic Financial Management, enhancing both accounting precision and operational efficiency. The system is designed to scale effortlessly as your customer base and service offerings grow. As a result, it provides a robust infrastructure that supports your evolving business needs.
API Access
Has API
API Access
Has API
Integrations
Microsoft 365
SQL Server
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ORBIT
Country
Czech Republic
Website
www.orbit.cz/en/orbit-software/
Vendor Details
Company Name
Central Service Association
Founded
1937
Country
United States
Website
www.csa1.com
Product Features
Virtualization
Archiving & Retention
Capacity Monitoring
Data Mobility
Desktop Virtualization
Disaster Recovery
Namespace Management
Performance Management
Version Control
Virtual Machine Monitoring
Product Features
Utility Billing
ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management