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Description
OPRA, which stands for Order Processing and Requisition Accelerator, is a revolutionary browser-based order processing and tracking system crafted specifically for businesses looking to cut costs, enhance efficiency, and improve service and communication with their clients and stakeholders. Organizations such as cost-conscious companies, municipalities, educational institutions, and government bodies leverage OPRA to effectively oversee Work Orders, Company Store Orders and Inventory, Fixed Assets, Purchase Requests, and Enterprise Calendars, among other tasks. Additionally, these entities have been able to transform their operational workflows almost instantly by adopting the user-friendly OPRA modules. By eliminating the need for paperwork, minimizing errors, ensuring that both customers and staff remain informed, shortening order cycle times, saving significant employee hours, and providing comprehensive tracking in a real-time online environment, OPRA delivers unparalleled advantages to its users. Ultimately, OPRA stands as a pivotal solution for organizations seeking to modernize their order processing capabilities and achieve substantial operational improvements.
Description
Reduce expenses and promote effective growth with a customer-centric order management system. Enhance the efficiency of omnichannel order management by providing agents with a consolidated view across all channels, enabling them to effortlessly manage and adjust orders. Streamline orders to optimize for cost, speed, and sustainability through real-time inventory insights. Leverage automation and artificial intelligence to identify the most cost-effective workflows. Cater to demand flexibly with user-friendly tools and top-tier technology and resources. Amplify order volume while decreasing costs through these innovative features. Elevate support levels by consolidating order history and customer data into one accessible view. Enhance customer satisfaction by fulfilling orders more swiftly and economically. Integrate commerce experiences with visibility into real-time inventory management. Further elevate customer service and automation capabilities. Combine the strengths of Order Servicing with Service Cloud to deliver a truly cohesive experience for your customers. Ultimately, save time and boost profitability through efficient omnichannel fulfillment strategies, ensuring that your business remains competitive in a rapidly evolving marketplace.
API Access
Has API
API Access
Has API
Integrations
1440
Canopy
Salesforce
Pricing Details
$275.00/month
Free Trial
Free Version
Pricing Details
$0.15 per order
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Package Products & Services
Founded
1996
Website
www.opras.com
Vendor Details
Company Name
Salesforce
Country
United States
Website
www.salesforce.com/products/commerce-cloud/ecommerce/order-management/
Product Features
Order Management
Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management
Product Features
Order Management
Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management