Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The All-in-ONE AI Marketing Shopify Sidekick is a comprehensive AI assistant designed to assist both new and established brands in converting ad traffic and existing customers into loyal repeat purchasers. By integrating various features such as SMS and email marketing, streamlined one-page checkout upselling, pop-up promotions, discount strategies, rewards programs, analytics, A/B testing, and advanced AI capabilities, businesses can accelerate their growth. This super app caters to both Shopify Plus and Basic stores, ensuring that customer journeys are personalized effortlessly even during downtime. Additionally, it allows for seamless connections with optional tools like Mailchimp, Klaviyo, SMS Bump, Postscript, and Shopify Forms, further enhancing marketing efforts and customer engagement. With this powerful suite at their disposal, brands can focus on what matters most: building lasting relationships with their customers.
Description
Reponse is a comprehensive customer experience solution designed for Shopify stores, integrated within the Shopify admin. It comes as one plan at $0 a month with unlimited user access, featuring a shared inbox for live human chat, ticket management with assignments, service level agreements (SLAs), pre-written responses, and tools for collecting and moderating product reviews. It also displays contacts and segments directly on the Shopify customer page, runs loyalty points and referral programs, and provides insightful analytics. Its AI agents work from the first day, analyzing store information such as policies, shipping details and catalogs to assist shoppers, streamline ticket management, draft responses, moderate reviews and identify customers at risk of leaving. They are free during a 14-day trial covering up to 500 AI tasks; after that, each AI task costs $0.05 on the Shopify invoice, within a monthly budget the merchant sets, and the team's own work is never billed. Reponse is compatible with both English and French and available for installation through the Shopify App Store, so Shopify merchants can serve a wider audience.
API Access
Has API
No
API Access
Has API
No
Integrations
Shopify
Yes
Amazon
Yes
Google
Yes
Instagram
Yes
Klaviyo
Yes
Mailchimp
Yes
Shopify Plus
Yes
TikTok
Yes
YouTube
Yes
Integrations
Shopify
Yes
Amazon
No
Google
No
Instagram
No
Klaviyo
No
Mailchimp
No
Shopify Plus
No
TikTok
No
YouTube
No
Pricing Details
$9 per month
Free Trial
Yes
Free Version
Yes
Pricing Details
$0/month
One plan at $0/month: shared inbox, unlimited human live chat, tickets, reviews, loyalty and referrals, unlimited seats, and every AI agent. The AI agents are free during a 14-day trial, up to 500 AI tasks; then each AI task costs $0.05, within the monthly budget you set. Your team's own work is never billed. Billed through Shopify.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
ONE
Website
apps.shopify.com/one
Vendor Details
Company Name
Reponse
Country
France
Website
reponse.ai
Product Features
eCommerce Marketing
AB Testing
No
Abandoned Cart Email
No
Analytics / ROI Tracking
No
Customer Data Profiles
No
Dynamic Content
No
Email Marketing
No
Email Personalization
No
Facebook Ads
No
Google Ads
No
Product Recommendations
No
Push Notifications
No
Retargeting
No
SMS Marketing
No
Search Marketing
No
Segmentation
No
Signup Forms & Popups
No
Social Marketing
No
Triggered Emails
No
Website Visitor Tracking
No
Product Features
Customer Experience
Action Management
No
Analytics
Yes
Customer Segmentation
Yes
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Help Desk
Alerts / Escalation
No
Automated Routing
Yes
Community Forums
No
Customizable Branding
No
Document Storage
No
Email Integration
No
IT Asset Management
No
Incident Management
No
Interaction Tracking
No
Knowledge Base
No
Known Issue Management
No
Live Chat
Yes
Multi-Channel Communication
No
Multiple Brands / Products
No
Network Monitoring
No
Real-time Chat
No
Self Service Portal
No
Service Level Agreement (SLA) Management
No
Ticket Management
Yes