Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The All-in-ONE AI Marketing Shopify Sidekick is a comprehensive AI assistant designed to assist both new and established brands in converting ad traffic and existing customers into loyal repeat purchasers. By integrating various features such as SMS and email marketing, streamlined one-page checkout upselling, pop-up promotions, discount strategies, rewards programs, analytics, A/B testing, and advanced AI capabilities, businesses can accelerate their growth. This super app caters to both Shopify Plus and Basic stores, ensuring that customer journeys are personalized effortlessly even during downtime. Additionally, it allows for seamless connections with optional tools like Mailchimp, Klaviyo, SMS Bump, Postscript, and Shopify Forms, further enhancing marketing efforts and customer engagement. With this powerful suite at their disposal, brands can focus on what matters most: building lasting relationships with their customers.

Description

Reponse is a comprehensive customer experience solution designed for Shopify stores, integrated within the Shopify admin. It comes as one plan at $0 a month with unlimited user access, featuring a shared inbox for live human chat, ticket management with assignments, service level agreements (SLAs), pre-written responses, and tools for collecting and moderating product reviews. It also displays contacts and segments directly on the Shopify customer page, runs loyalty points and referral programs, and provides insightful analytics. Its AI agents work from the first day, analyzing store information such as policies, shipping details and catalogs to assist shoppers, streamline ticket management, draft responses, moderate reviews and identify customers at risk of leaving. They are free during a 14-day trial covering up to 500 AI tasks; after that, each AI task costs $0.05 on the Shopify invoice, within a monthly budget the merchant sets, and the team's own work is never billed. Reponse is compatible with both English and French and available for installation through the Shopify App Store, so Shopify merchants can serve a wider audience.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Shopify Yes 
Amazon Yes 
Google Yes 
Instagram Yes 
Klaviyo Yes 
Mailchimp Yes 
Shopify Plus Yes 
TikTok Yes 
YouTube Yes 

Integrations

Shopify Yes 
Amazon No 
Google No 
Instagram No 
Klaviyo No 
Mailchimp No 
Shopify Plus No 
TikTok No 
YouTube No 

Pricing Details

$9 per month
Free Trial Yes 
Free Version Yes 

Pricing Details

$0/month
One plan at $0/month: shared inbox, unlimited human live chat, tickets, reviews, loyalty and referrals, unlimited seats, and every AI agent. The AI agents are free during a 14-day trial, up to 500 AI tasks; then each AI task costs $0.05, within the monthly budget you set. Your team's own work is never billed. Billed through Shopify.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

ONE

Website

apps.shopify.com/one

Vendor Details

Company Name

Reponse

Country

France

Website

reponse.ai

Product Features

eCommerce Marketing

AB Testing No 
Abandoned Cart Email No 
Analytics / ROI Tracking No 
Customer Data Profiles No 
Dynamic Content No 
Email Marketing No 
Email Personalization No 
Facebook Ads No 
Google Ads No 
Product Recommendations No 
Push Notifications No 
Retargeting No 
SMS Marketing No 
Search Marketing No 
Segmentation No 
Signup Forms & Popups No 
Social Marketing No 
Triggered Emails No 
Website Visitor Tracking No 

Product Features

Customer Experience

Action Management No 
Analytics Yes 
Customer Segmentation Yes 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Help Desk

Alerts / Escalation No 
Automated Routing Yes 
Community Forums No 
Customizable Branding No 
Document Storage No 
Email Integration No 
IT Asset Management No 
Incident Management No 
Interaction Tracking No 
Knowledge Base No 
Known Issue Management No 
Live Chat Yes 
Multi-Channel Communication No 
Multiple Brands / Products No 
Network Monitoring No 
Real-time Chat No 
Self Service Portal No 
Service Level Agreement (SLA) Management No 
Ticket Management Yes 

Alternatives

Alternatives