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Average Ratings 0 Ratings

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features
design
support

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Description

Say goodbye to the frustrating manual reports and spreadsheets — with the OKR Board for Salesforce by Oboard. With this Salesforce OKR plugin you can set, track, and manage all your OKRs directly within Salesforce. It's user friendly, fully customizable, and very intuitive — perfect for thought leaders implementing the OKR framework for their teams. OKR Board for Salesforce seamlessly integrates OKRs into the Salesforce ecosystem, providing an efficient way to align your company towards a common goal while monitoring everyone's progress. In addition OKR Board for Salesforce offers: ✅ Extreme customization options and advanced security features; ✅ Real-time Dashboard to monitor different intervals and teams; ✅ Customizable OKR levels, weights and breakdowns; ✅ Public API to share data with visualization software. Apart from OKR management, OKR Board also provides reporting and analytics tools with a real-time Dashboard that can be set to show any intervals or teams. This data can be easily exported into third-party visualization tools or presented as an executive report with a shareable link. The cost for OKR Board is $10 per user per month, with a 30-day trial available that requires no credit card.

Description

Integrate your feedback information seamlessly with Salesforce by correlating survey results to any Salesforce object. Address customer concerns efficiently by initiating follow-ups automatically with the designated person or team based on individual survey answers. Enhance the personalization of your surveys by incorporating Salesforce data, such as case numbers or the names of service representatives, directly into your inquiries. Boost the leading customer service platform with valuable feedback insights. Develop Lifecycle Maps to reflect the varied customer journeys and tailor each journey by pinpointing key interaction stages where feedback is crucial, aligning specific surveys to those pivotal moments. Engage with your customers at the right time by conducting surveys right after service interactions, ensuring you collect precise feedback. With Salesforce Feedback Management, you can reach customers through multiple channels, including email, SMS, post-chat, WhatsApp, Facebook, third-party websites, and in-app surveys, thereby maximizing the effectiveness of your feedback collection strategy. This multifaceted approach ensures that you remain attuned to your customers' needs and preferences in real-time.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Salesforce Yes 
Facebook No 

Integrations

Salesforce Yes 
Facebook Yes 

Pricing Details

$10.00
OKR Board for Salesforce by Oboard offer a flat fee of $10 per user per month, billed monthly/annually. A 30-day trial is available with no credit card required.
Free Trial Yes 
Free Version No 

Pricing Details

$300 per 1,000 responses
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Oboard

Founded

2018

Country

Germany

Website

oboard.io

Vendor Details

Company Name

Salesforce

Country

United States

Website

www.salesforce.com/products/platform/products/feedback-management/

Product Features

OKR

Benchmarking No 
Feedback Management Yes 
Goal Management Yes 
KPIs Yes 
Prioritization Yes 
Progress Tracking Yes 
Strategic Planning Yes 

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

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