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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The OJO select network enhances the visibility of agents to a broader audience of homebuyers and sellers, fostering deeper, well-informed relationships that endure over time. By engaging with consumers through various channels, OJO diligently assesses where individuals are in their real estate journey, equipping agents with vital information to effectively guide them toward closing. OJO emphasizes personalized interactions, nurturing both buyers and sellers during their browsing experiences and gaining insights into their priorities. Additionally, it facilitates immediate connections between homebuyers, sellers, and agents when they are prepared to engage with an OJO select network representative. This timely approach allows agents to provide the most relevant information at crucial moments. The support from the OJO concierge team ensures a seamless and favorable experience for both agents and clients throughout the entire process leading to a successful transaction. Furthermore, OJO’s unique consumer-matching algorithm incentivizes high-performing agents, granting them increased introductions and greater prospects for success in the competitive real estate market. By streamlining the process and focusing on individual needs, OJO ultimately transforms the way agents connect with potential clients.

Description

The CX Hub is an innovative cloud platform that aims to enhance the connection between enterprises and their customers, delivering a next-generation customer experience. This platform empowers organizations to create a seamless and transformative customer interaction through various means, including voice calls, voice assistants, and popular messaging channels, by integrating the traditionally separate realms of Contact Centers and CRM with advanced features like messaging, AI, journey analytics, and data insights. With contact center messaging capabilities, Voice Agents can instantly recognize a mobile caller and send them relevant information during the conversation, while also having access to a comprehensive history of all communications with that number. Additionally, Chat Agents can utilize their designated toll or toll-free numbers to engage with clients through SMS or MMS, providing a versatile communication method. Furthermore, customers are given the flexibility to bypass hold times and shift from a voice conversation to messaging, enhancing their overall experience. This dual approach not only streamlines communication but also increases customer satisfaction by catering to their preferences.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon Connect
Avaya Aura
Avaya Experience Platform
Five9
Oracle CRM On Demand
Salesforce
ServiceNow
Symbee

Integrations

Amazon Connect
Avaya Aura
Avaya Experience Platform
Five9
Oracle CRM On Demand
Salesforce
ServiceNow
Symbee

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

OJO

Country

United States

Website

ojo.com/agent-teams/

Vendor Details

Company Name

WEBTEXT

Founded

2007

Country

Ireland

Website

webtext.com

Product Features

Product Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Push Notifications

A/B Testing
Analytics
Campaign Segmentation
Contextual Targeting
Device Targeting
Expiry Notifications
Geo Targeting
Mobile Notifications
Notification Scheduling
Visual Notifications
Web Notifications

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

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