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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Discover the transformative capabilities of OBI Engage, which seamlessly combines social media, messaging applications, reviews, live chat, and chatbots into a single solution for outstanding customer engagement and online service. This platform guarantees that you can deliver personalized and direct customer service across various channels, including social media, live chat, review sites, and messaging applications, resulting in satisfied and loyal clientele. With OBI Engage, you can effortlessly oversee all online discussions from a unified dashboard while incorporating intelligent chatbots to enhance efficiency in your service operations. Additionally, the system offers advanced workflows, case management, and the ability to integrate with external platforms, ensuring you deliver top-notch service. Stay informed about your company's online presence and respond proactively to mentions with the built-in monitoring feature. Furthermore, you can effortlessly create, schedule, and distribute posts across different social media platforms using the user-friendly content calendar, while also evaluating the effectiveness and reach of your marketing efforts through comprehensive social analytics and reporting. This ensures that your engagement strategies remain effective and responsive to audience needs.

Description

Consolidate all your social media platforms into a single dashboard starting at just $6 a month. By scheduling your posts in advance, you can maintain an active online presence while saving precious time. Utilizing our cutting-edge technology, you only need to dedicate 10-20 minutes each day for planning and scheduling. Additionally, you'll receive comprehensive reports on your performance, enabling you to assess your progress effectively. Family is paramount, which is why we aim to provide tools for a safe and prosperous life. Automate your interactions by using features that respond to comments, messages, and reactions without your direct involvement. Keep an eye on your competitors’ performance to see how you stack up against them. Expand your social media reach beyond your existing customer base to enhance your sales and visibility. With our service, you can effortlessly manage all your account activities automatically and publish posts across all platforms simultaneously, no matter where you are located. This streamlined approach empowers you to focus on what truly matters while maximizing your online impact.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Facebook
Freshchat
Google Business Profile
IFS Ultimo
Instagram
LinkedIn
Pinterest
X (Twitter)
YouTube

Integrations

Facebook
Freshchat
Google Business Profile
IFS Ultimo
Instagram
LinkedIn
Pinterest
X (Twitter)
YouTube

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

OBI4wan

Founded

2011

Country

Netherlands

Website

www.obi4wan.com/nl/producten/webcare/

Vendor Details

Company Name

Sticky Posts

Country

Sweden

Website

stickyposts.net

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Product Features

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Alternatives

Alternatives