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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Discover the transformative capabilities of OBI Engage, which seamlessly combines social media, messaging applications, reviews, live chat, and chatbots into a single solution for outstanding customer engagement and online service. This platform guarantees that you can deliver personalized and direct customer service across various channels, including social media, live chat, review sites, and messaging applications, resulting in satisfied and loyal clientele. With OBI Engage, you can effortlessly oversee all online discussions from a unified dashboard while incorporating intelligent chatbots to enhance efficiency in your service operations. Additionally, the system offers advanced workflows, case management, and the ability to integrate with external platforms, ensuring you deliver top-notch service. Stay informed about your company's online presence and respond proactively to mentions with the built-in monitoring feature. Furthermore, you can effortlessly create, schedule, and distribute posts across different social media platforms using the user-friendly content calendar, while also evaluating the effectiveness and reach of your marketing efforts through comprehensive social analytics and reporting. This ensures that your engagement strategies remain effective and responsive to audience needs.

Description

Enhance your social media efficiency with Obiyen's Social Media Management app. Manage the planning, creation, scheduling, and publishing of content for various social media channels from a user-friendly dashboard. Work collaboratively with your team, streamline campaigns with a unified content calendar, and ensure a cohesive brand image through efficient approval processes. Monitor your post effectiveness with detailed analytics, keep track of engagement, and refine your strategy using up-to-the-minute insights. Whether you're overseeing one brand or juggling multiple clients, Obiyen is designed to help you save time, boost productivity, and expand your digital reach through intelligent social media management, all within a robust and secure integrated business platform. Ultimately, this all-in-one solution empowers you to focus on what truly matters—growing your presence and connecting with your audience.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

Facebook
Freshchat
IFS Ultimo
Instagram
LinkedIn
X (Twitter)
YouTube

Integrations

Facebook
Freshchat
IFS Ultimo
Instagram
LinkedIn
X (Twitter)
YouTube

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$30/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

OBI4wan

Founded

2011

Country

Netherlands

Website

www.obi4wan.com/nl/producten/webcare/

Vendor Details

Company Name

Awork

Founded

2026

Country

Denmark

Website

obiyen.com/apps/social-media-management/

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Product Features

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Alternatives

Alternatives