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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Numa is the AI Customer Operations System built for dealerships that are tired of losing revenue and customers to broken processes. Every day, service calls go unanswered, advisors spend their time fielding "where's my car?" instead of selling work, and managers only find out about unhappy customers after the bad review is already posted. Numa fixes this at the infrastructure level that can follow-up with your customers automatically and give visibility into customer satisfaction to your advisors, reps, and managers. Operator answers and routes every inbound call so nothing goes dark. Status Updates proactively reaches out to customers so advisors stop drowning in callbacks. Voice AI books appointments automatically so customers never wait. LiveCSI flags heat cases in real time so managers can intervene before a CSI score takes the hit. Opportunities can proactively reach out on declined services, open recalls, and equity moments. And it all runs through one unified system: one inbox, one shared context. The result: recovered revenue, freed-up advisors, and a customer experience that increases CSI and builds loyalty.

Description

Revmo AI is an innovative platform that serves as an AI voice agent, streamlining call management, booking systems, and waitlist coordination in various sectors such as dining, automotive, home services, and healthcare, ensuring that no customer interaction goes unnoticed. It seamlessly integrates with current business systems and mimics human responses, adeptly managing intricate tasks like taking orders, scheduling appointments, and answering frequently asked questions. Available around the clock, it supports conversations in over 76 languages and can easily scale to different locations, thus providing a uniform brand experience across all interactions. Positioned as a tool to boost revenue, Revmo captures missed calls, facilitates bookings, and alleviates staff from tedious follow-up responsibilities. The user-friendly workflow allows businesses to simply activate the agent, connect it with their tools, and let it operate autonomously, all while offering valuable insights and coordinating brand messaging through multiple channels such as voice, text, and email. This approach not only enhances operational efficiency but also improves customer satisfaction by ensuring timely responses and interactions.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

CDK Global
DealerBuilt
Dealertrack DMS
ERA-IGNITE
PBS DMS
Tekion
VinSolutions Connect CRM
Xtime

Integrations

CDK Global
DealerBuilt
Dealertrack DMS
ERA-IGNITE
PBS DMS
Tekion
VinSolutions Connect CRM
Xtime

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$0.59 per conversation
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Numa

Founded

2019

Country

United States

Website

www.numa.com

Vendor Details

Company Name

Revmo

Country

United States

Website

revmo.ai/

Product Features

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