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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Numa is the AI Customer Operations System built for dealerships that are tired of losing revenue and customers to broken processes. Every day, service calls go unanswered, advisors spend their time fielding "where's my car?" instead of selling work, and managers only find out about unhappy customers after the bad review is already posted. Numa fixes this at the infrastructure level that can follow-up with your customers automatically and give visibility into customer satisfaction to your advisors, reps, and managers. Operator answers and routes every inbound call so nothing goes dark. Status Updates proactively reaches out to customers so advisors stop drowning in callbacks. Voice AI books appointments automatically so customers never wait. LiveCSI flags heat cases in real time so managers can intervene before a CSI score takes the hit. Opportunities can proactively reach out on declined services, open recalls, and equity moments. And it all runs through one unified system: one inbox, one shared context. The result: recovered revenue, freed-up advisors, and a customer experience that increases CSI and builds loyalty.

Description

Growing a business can feel impossible when you’re drowning in tasks. With the support of a new virtual assistant, you'll be able to delegate the smaller responsibilities and concentrate on what truly matters. It’s remarkable how much you can accomplish with the right help at your side; it’s almost like unlocking a hidden potential for productivity. No matter how you choose to allocate your time, it should be yours to manage, rather than being consumed by endless emails and trivial chores. Let's make a change together. We offer various plans tailored to fit any budget, regardless of the number of assistants you require or the specific tasks at hand. Choose the plan that best suits your needs to embark on this journey. We recognize the significance of finding the perfect match for your business and encourage you to interview as many assistants as necessary until you discover the ideal fit. To kick off the process, you will have a brief introductory call with the project manager and trainer assigned to your assistant, ensuring that all details are addressed and aligned with your goals. This approach not only streamlines your workflow but also empowers you to reclaim valuable time.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

CDK Global
DealerBuilt
Dealertrack DMS
ERA-IGNITE
PBS DMS
Tekion
VinSolutions Connect CRM
Xtime

Integrations

CDK Global
DealerBuilt
Dealertrack DMS
ERA-IGNITE
PBS DMS
Tekion
VinSolutions Connect CRM
Xtime

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$5.99 per hour
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Numa

Founded

2019

Country

United States

Website

www.numa.com

Vendor Details

Company Name

Remote CoWorker

Founded

2013

Country

United States

Website

remotecoworker.com

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