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Description
Numa is the AI Customer Operations System built for dealerships that are tired of losing revenue and customers to broken processes. Every day, service calls go unanswered, advisors spend their time fielding "where's my car?" instead of selling work, and managers only find out about unhappy customers after the bad review is already posted. Numa fixes this at the infrastructure level that can follow-up with your customers automatically and give visibility into customer satisfaction to your advisors, reps, and managers. Operator answers and routes every inbound call so nothing goes dark. Status Updates proactively reaches out to customers so advisors stop drowning in callbacks. Voice AI books appointments automatically so customers never wait. LiveCSI flags heat cases in real time so managers can intervene before a CSI score takes the hit. Opportunities can proactively reach out on declined services, open recalls, and equity moments. And it all runs through one unified system: one inbox, one shared context. The result: recovered revenue, freed-up advisors, and a customer experience that increases CSI and builds loyalty.
Description
Growing a business can feel impossible when you’re drowning in tasks. With the support of a new virtual assistant, you'll be able to delegate the smaller responsibilities and concentrate on what truly matters. It’s remarkable how much you can accomplish with the right help at your side; it’s almost like unlocking a hidden potential for productivity. No matter how you choose to allocate your time, it should be yours to manage, rather than being consumed by endless emails and trivial chores. Let's make a change together. We offer various plans tailored to fit any budget, regardless of the number of assistants you require or the specific tasks at hand. Choose the plan that best suits your needs to embark on this journey. We recognize the significance of finding the perfect match for your business and encourage you to interview as many assistants as necessary until you discover the ideal fit. To kick off the process, you will have a brief introductory call with the project manager and trainer assigned to your assistant, ensuring that all details are addressed and aligned with your goals. This approach not only streamlines your workflow but also empowers you to reclaim valuable time.
API Access
Has API
API Access
Has API
Integrations
CDK Global
DealerBuilt
Dealertrack DMS
ERA-IGNITE
PBS DMS
Tekion
VinSolutions Connect CRM
Xtime
Integrations
CDK Global
DealerBuilt
Dealertrack DMS
ERA-IGNITE
PBS DMS
Tekion
VinSolutions Connect CRM
Xtime
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$5.99 per hour
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Numa
Founded
2019
Country
United States
Website
www.numa.com
Vendor Details
Company Name
Remote CoWorker
Founded
2013
Country
United States
Website
remotecoworker.com