Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Our solution harnesses the strength of four interconnected security layers to authenticate users based on their natural behavior patterns. Employed by leading global brands, this solution safeguards online experiences from the initial login to the final logout. Ensure you capture every moment of a session. NuDetect is strategically positioned at various points throughout the environment to oversee users from the instant they access your website until they depart. Detect unusual activities before they escalate into fraudulent actions. Utilizing our real-time solution, potential threats are thwarted as they attempt to breach your environment. Provide passive protection for your customers. By analyzing both behavioral and device-related data, you can safeguard your users while they effortlessly navigate your platform, without any added friction. Advance your capabilities effortlessly. As we process billions of data points, NuDetect for Continuous Validation becomes adept at identifying your trusted customers, even as their online behaviors evolve. The machine learning features are fine-tuned to adapt to user changes, enhancing the accuracy of recognition over time. This continuous adaptation ensures that your security measures remain robust and effective in an ever-changing digital landscape.
Description
Fraud within contact centers constitutes a massive financial issue, amounting to billions of dollars annually. Alarmingly, only one in 770 fraudulent calls manages to reach agents, highlighting a significant challenge. This creates a constant struggle between fraudsters and call center representatives as they strive to outwit one another. In the Interactive Voice Response (IVR) system, about one in 390 accessed accounts falls prey to fraudulent attacks. The repercussions of such fraud not only affect a company’s financial standing but also influence customer satisfaction and overall brand reputation. Pindrop® offers a comprehensive, multifactor, real-time solution to combat fraud, assessing calls made to the contact center by examining various factors including voice, device, and behavior, which enables the detection of up to 80% of phone channel fraud, forecasts potential fraud risks up to 60 days ahead, and provides an extensive view of cross-channel fraud. By assessing call and account risk within the IVR, businesses can effectively thwart data breaches, account takeovers, and fraud across multiple channels. Moreover, organizations can receive immediate alerts about the risk associated with each call, equipping agents with real-time information to identify and manage potentially fraudulent interactions more effectively.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Amazon Web Services (AWS)
Yes
Accertify
Yes
Amazon Connect
No
Early Warning
Yes
Entersekt
Yes
Genesys Cloud CX
No
GigaSECURE
No
Gigamon
No
Google Cloud Platform
Yes
InteractionSync
No
Integrations
Amazon Web Services (AWS)
Yes
Accertify
No
Amazon Connect
Yes
Early Warning
No
Entersekt
No
Genesys Cloud CX
Yes
GigaSECURE
Yes
Gigamon
Yes
Google Cloud Platform
No
InteractionSync
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
NuData Security
Founded
2008
Country
Canada
Website
nudatasecurity.com/solutions/nudetect-for-continuous-validation/
Vendor Details
Company Name
Pindrop
Founded
2011
Country
United States
Website
www.pindrop.com/solutions/anti-fraud/