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Description

Our solution harnesses the strength of four interconnected security layers to authenticate users based on their natural behavior patterns. Employed by leading global brands, this solution safeguards online experiences from the initial login to the final logout. Ensure you capture every moment of a session. NuDetect is strategically positioned at various points throughout the environment to oversee users from the instant they access your website until they depart. Detect unusual activities before they escalate into fraudulent actions. Utilizing our real-time solution, potential threats are thwarted as they attempt to breach your environment. Provide passive protection for your customers. By analyzing both behavioral and device-related data, you can safeguard your users while they effortlessly navigate your platform, without any added friction. Advance your capabilities effortlessly. As we process billions of data points, NuDetect for Continuous Validation becomes adept at identifying your trusted customers, even as their online behaviors evolve. The machine learning features are fine-tuned to adapt to user changes, enhancing the accuracy of recognition over time. This continuous adaptation ensures that your security measures remain robust and effective in an ever-changing digital landscape.

Description

Fraud within contact centers constitutes a massive financial issue, amounting to billions of dollars annually. Alarmingly, only one in 770 fraudulent calls manages to reach agents, highlighting a significant challenge. This creates a constant struggle between fraudsters and call center representatives as they strive to outwit one another. In the Interactive Voice Response (IVR) system, about one in 390 accessed accounts falls prey to fraudulent attacks. The repercussions of such fraud not only affect a company’s financial standing but also influence customer satisfaction and overall brand reputation. Pindrop® offers a comprehensive, multifactor, real-time solution to combat fraud, assessing calls made to the contact center by examining various factors including voice, device, and behavior, which enables the detection of up to 80% of phone channel fraud, forecasts potential fraud risks up to 60 days ahead, and provides an extensive view of cross-channel fraud. By assessing call and account risk within the IVR, businesses can effectively thwart data breaches, account takeovers, and fraud across multiple channels. Moreover, organizations can receive immediate alerts about the risk associated with each call, equipping agents with real-time information to identify and manage potentially fraudulent interactions more effectively.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS)
Accertify
Amazon Connect
Early Warning
Entersekt
Genesys Cloud CX
GigaSECURE
Gigamon
Google Cloud Platform
InteractionSync
Microsoft Azure
Verizon Cloud
Zelle

Integrations

Amazon Web Services (AWS)
Accertify
Amazon Connect
Early Warning
Entersekt
Genesys Cloud CX
GigaSECURE
Gigamon
Google Cloud Platform
InteractionSync
Microsoft Azure
Verizon Cloud
Zelle

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

NuData Security

Founded

2008

Country

Canada

Website

nudatasecurity.com/solutions/nudetect-for-continuous-validation/

Vendor Details

Company Name

Pindrop

Founded

2011

Country

United States

Website

www.pindrop.com/solutions/anti-fraud/

Product Features

Alternatives

Alternatives

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