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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Quickly identify and forecast outages and impairments that impact subscribers, many of which often go undetected. This process unveils the implications, sources, and underlying causes of events, allowing for prioritization and expedited fault resolution while enhancing the user experience proactively. It dynamically forecasts and identifies outages and impairments across both mobile and fixed networks, as well as in physical and virtual environments. Abnormal events that influence network performance and user satisfaction are classified, correlated, and grouped for better assessment. Fault locations are isolated, and root causes are diagnosed to enable effective, coordinated, and prescriptive measures. By consolidating and analyzing data from various source systems, it breaks down silos and provides integrated insights. Additionally, it optimizes latency, network efficiency, and service delivery through comprehensive, multi-layered anomaly detection combined with correlated analytics. The system also identifies and resolves transient degradations and recurring issues that can hinder performance, ultimately delivering a superior user experience. This proactive approach not only improves operational efficiency but also fosters customer satisfaction and loyalty.

Description

GE's Network Outage Management is a comprehensive Trouble Call and Outage Management System that plays a crucial role within the e-terradistribution suite of applications. This system enables operators to effectively handle both unplanned and scheduled network outages through a cohesive operating environment that combines Switching Operations, SCADA, Automated Metering Data, Crew Monitoring, and Real-Time Network Analysis. From the moment a fault is reported, through the stages of prediction, assigning crews, and executing restoration switching, to the eventual return to normal operations, the dispatcher utilizes a singular view of the network. Each phase of the process is supported by clearly organized information, empowering the dispatcher to manage outages efficiently while maintaining awareness of other ongoing network activities. Additionally, Grid Solutions, a branch of GE Renewable Energy, boasts a global workforce of over 13,000 employees dedicated to serving power utilities and industries around the world with a range of equipment, systems, and services tailored to their needs. This commitment to innovation and customer service positions Grid Solutions as a leader in the energy sector.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

EXFO

Founded

1985

Country

Canada

Website

www.exfo.com/en/products/service-assurance-platform/nova-sensai/

Vendor Details

Company Name

GE

Founded

1892

Country

France

Website

www.gegridsolutions.com/software_solutions/catalog/e-terradistribution.htm

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