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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Quickly identify and forecast outages and impairments that impact subscribers, many of which often go undetected. This process unveils the implications, sources, and underlying causes of events, allowing for prioritization and expedited fault resolution while enhancing the user experience proactively. It dynamically forecasts and identifies outages and impairments across both mobile and fixed networks, as well as in physical and virtual environments. Abnormal events that influence network performance and user satisfaction are classified, correlated, and grouped for better assessment. Fault locations are isolated, and root causes are diagnosed to enable effective, coordinated, and prescriptive measures. By consolidating and analyzing data from various source systems, it breaks down silos and provides integrated insights. Additionally, it optimizes latency, network efficiency, and service delivery through comprehensive, multi-layered anomaly detection combined with correlated analytics. The system also identifies and resolves transient degradations and recurring issues that can hinder performance, ultimately delivering a superior user experience. This proactive approach not only improves operational efficiency but also fosters customer satisfaction and loyalty.

Description

The Ymonitor Platform provides organizations with the technology, processes, and expertise necessary to excel in IT Operations Management (ITOM). Its components are offered as a managed service through the Sentia Control Center in conjunction with on-site performance specialists. Every implementation of the Ymonitor Platform begins with the essentials component, which is crucial for all customers initiating IT performance monitoring. This component enables monitoring of all applications across various connections, locations, and devices. It serves as a single point of truth that encompasses all layers of IT and business, accessible via desktop, tablet, and mobile. Users can identify data trends, spot anomalies, and link multiple data sources through the API. Alerts are sent via email and SMS, allowing for proactive measures to be taken before any impact is felt by end-users. Additionally, performance data is indexed to assess the quality of IT services effectively. To provide an objective evaluation of application performance, Sentia focuses on measuring from the end-user's perspective, ensuring an accurate reflection of user experience. This comprehensive approach empowers organizations to optimize their IT operations and enhance overall service delivery.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS)
Google Cloud Platform
Microsoft Azure

Integrations

Amazon Web Services (AWS)
Google Cloud Platform
Microsoft Azure

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

EXFO

Founded

1985

Country

Canada

Website

www.exfo.com/en/products/service-assurance-platform/nova-sensai/

Vendor Details

Company Name

Sentia

Founded

1999

Country

Netherlands

Website

sentia.com/technology/performance-management-software/ymonitor-platform/

Product Features

Product Features

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

Alternatives

Alternatives

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