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Description
Quickly identify and forecast outages and impairments that impact subscribers, many of which often go undetected. This process unveils the implications, sources, and underlying causes of events, allowing for prioritization and expedited fault resolution while enhancing the user experience proactively. It dynamically forecasts and identifies outages and impairments across both mobile and fixed networks, as well as in physical and virtual environments. Abnormal events that influence network performance and user satisfaction are classified, correlated, and grouped for better assessment. Fault locations are isolated, and root causes are diagnosed to enable effective, coordinated, and prescriptive measures. By consolidating and analyzing data from various source systems, it breaks down silos and provides integrated insights. Additionally, it optimizes latency, network efficiency, and service delivery through comprehensive, multi-layered anomaly detection combined with correlated analytics. The system also identifies and resolves transient degradations and recurring issues that can hinder performance, ultimately delivering a superior user experience. This proactive approach not only improves operational efficiency but also fosters customer satisfaction and loyalty.
Description
Telestream iQ stands as a preeminent force in the realm of video quality monitoring, having emerged from the acquisition of IneoQuest in 2017 and Tektronix Sentry in 2019, both of which held the top two positions in the market. The company aids service providers in managing the intricate process of migrating from SDI to IP, shifting from conventional linear television to OTT streaming, and adopting cloud technologies for diverse video delivery services. With its offerings, Telestream iQ enhances visibility, provides diagnostic and troubleshooting tools, and ensures compliance with service level agreements (SLA), all of which contribute to decreased operational costs, improved efficiency, and increased revenue for video service providers. It features automated surveillance across each phase of the video delivery chain, providing a comprehensive end-to-end overview, alongside in-depth analytics that help pinpoint video quality problems and their underlying causes. This robust suite of tools empowers operators to optimize their workflows and maintain high standards in video delivery.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
EXFO
Founded
1985
Country
Canada
Website
www.exfo.com/en/products/service-assurance-platform/nova-sensai/
Vendor Details
Company Name
Telestream
Country
United States
Website
www.telestream.net/iq/overview.htm