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Description
North Metric is an application designed to prevent churn for SaaS companies that utilize Stripe for billing. It synergizes subscription billing signals with product usage insights from either PostHog or Stripe Meters, allowing it to pinpoint customers who might consider cancellation and prioritize them based on the potential recurring revenue at stake. For each customer account, it generates personalized suggestions for actions such as check-ins, promotional offers, or reminders for payments. Users have the flexibility to either approve these recommended actions individually or establish automated rules with specified limits; however, all actions are initially disabled until activated. Additionally, a revenue ledger effectively links retained revenue to Stripe invoices and evaluates the outcomes of customers at risk who did not receive any intervention. A complimentary churn report based on billing data emphasizes risk factors and identifies the first accounts that should be addressed. The premium subscription enhances the service with continuous risk assessments, usage analytics, automated action workflows, and comprehensive revenue tracking tailored for qualifying SaaS subscriptions using Stripe. This added functionality makes North Metric a robust tool for businesses aiming to minimize customer loss and improve revenue stability.
Description
Sambandh is a customer relationship management tool specifically designed for online businesses utilizing Stripe, Supabase, Clerk, and other components of the contemporary SaaS ecosystem. It consolidates customer information from over 20 different platforms into a single interface, featuring Kanban-style deal pipelines, integrated email campaigns with Gmail and Outlook, as well as comprehensive revenue analytics. In contrast to traditional enterprise CRMs, Sambandh prioritizes Stripe as a primary data source instead of merely treating it as an add-on—this means that every paying customer, their monthly recurring revenue, potential churn risk, and subscription journey are all highlighted as key data points. By connecting to Stripe through OAuth, users can effortlessly import all historical data related to customers, subscriptions, and invoices in less than a minute, with webhooks providing real-time updates for ongoing changes. The seamless integration and user-friendly design make it an ideal choice for businesses looking to enhance their customer management capabilities.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Screenshots View All
No images available
Pricing Details
$109/month
The standard plan is $199/month or $1,990/year. SaaS businesses with under $30,000 in MRR pay $109/month for the first 12 months; after that, the monthly price is $199. A 14-day free trial requires no card. A free churn report is also available.
Free Trial
Yes
Free Version
No
Pricing Details
$19/month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
North Metric
Founded
2025
Country
United States
Website
www.northmetric.io
Vendor Details
Company Name
Sambandh
Founded
2026
Website
sambandh.io
Product Features
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
