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Description
A cloud communications solution empowers businesses to safeguard their future by adapting to the ever-evolving technological landscape. While companies aim to leverage the latest technologies available today, they must also be ready to embrace the swift advancements that lie ahead. This adaptable approach allows businesses to respond to service demands, technological developments, and shifting customer preferences effectively. Cloud communication services provide access to advanced audio and video capabilities that rival those of even the largest competitors in the industry. Utilizing a hosted solution enables organizations to harness modern applications such as virtual audio attendants and Unified Communications, along with an array of integrated services like voice, chat, and data technologies. By adopting cloud communications, companies can enhance customer service, boost employee productivity, and strengthen connections with their clients. In fact, 67% of organizations that utilize such solutions have reported improvements in mobile worker efficiency and quicker resolution of issues, showcasing the tangible benefits of this technology. Ultimately, investing in cloud communications not only addresses current needs but also positions businesses for sustained success in a rapidly changing environment.
Description
zLinq addresses the top three communication hurdles faced by IT teams: inefficient spending, time mismanagement, and effective technology oversight. With the mounting pressure on IT departments to foster communication advancements while also managing security and compliance risks in hybrid settings, we step in as an integrated partner. By handling the administrative duties linked to voice and data resources, including MACDs, contracts, credits, and billing discrepancies, we offer real-time tracking through our customer dashboard. Our advisory engineers work closely with you to establish your technology needs and oversee the procurement, execution, and continuous enhancement of your voice and data strategies. Customers of zLinq typically recover 13% of their telecom expenditures within a year and enjoy an impressive 171% return on investment over the duration of their contracts. This holistic approach not only streamlines operations but also empowers IT teams to focus on their core objectives.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Norstar Networks
Country
United States
Website
www.norstar.net/norstar-cloud
Vendor Details
Company Name
zLinq
Founded
2018
Country
United States
Website
getzlinq.com
Product Features
Telecom Expense Management
Billing for Data
Billing for Voice
Call Monitoring
Chargeback Tracking
Contract Negotiation
Fixed Line Compatibility
Internal Cost Allocation
Mobile Line Compatibility
Usage Reporting
Product Features
Telecom Expense Management
Billing for Data
Billing for Voice
Call Monitoring
Chargeback Tracking
Contract Negotiation
Fixed Line Compatibility
Internal Cost Allocation
Mobile Line Compatibility
Usage Reporting