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Description
Noesent offers a robust AI-driven automation platform tailored for fintech and financial services, designed to streamline operations such as payment verification, fraud detection, and API integration. The platform deploys specialized AI agents that handle repetitive and time-consuming tasks—like Morgan for parsing API documentation or Benjamin for smart payment routing—freeing teams to focus on higher-value work. Built with enterprise-grade security and compliance certifications including ISO 42001, Noesent ensures your data remains protected. Real-time dashboards and seamless integration help improve transparency and operational efficiency. Customers have reported cutting investigation times by 70% and speeding response times by up to 10x. Noesent also features a direct feedback loop with founders to quickly adapt agents to evolving workflows. The solution scales with business growth and integrates easily into existing fintech environments. It is ideal for fintechs, PSPs, banks, and financial institutions looking to accelerate digital transformation.
Description
SearchUnify is an enterprise Agentic AI platform built to transform customer support through autonomous, intelligent operations. Powered by SearchUnifyFRAG™ (Federated Retrieval Augmented Generation), the SCORE framework, and Agentic RAG, the platform unifies siloed enterprise data to deliver contextually accurate, real-time responses across the support lifecycle.
Its core product suite includes Cognitive Search for AI-powered retrieval across fragmented knowledge sources, SearchUnifyGPT™ for cited generative AI answers across every support touchpoint, SUVA (Virtual Assistant) for autonomous multi-turn query resolution, Knowbler for knowledge creation and management, and Agent Helper for real-time AI assistance during case resolution.
The Agentic AI Suite deploys eight purpose-built agents across the support lifecycle. The AI Support Agent handles end-to-end self-service case resolution. The AI SupportPlus Agent autonomously resolves CRM tickets, initiates clarification loops when context is missing, and hands off complex cases with full context. The AI Classification Agent manages real-time case tagging and routing. The AI Escalation Manager predicts and mitigates escalation risk. The AI Knowledge Agent automates knowledge creation and identifies content gaps. The AI Competency Agent resolves complex L2 technical workflows autonomously. The AI Agent Partner provides in-the-moment guidance to support teams. The AI Case Quality Auditor evaluates 100% of closed cases for continuous improvement.
The platform supports BYOLLM, Model Context Protocol (MCP), and a governance layer with role-based access control, PII masking, and compliance with ISO 27001, HIPAA, and SOC 2. It integrates with 100+ enterprise platforms including Salesforce, Zendesk, and ServiceNow.
API Access
Has API
API Access
Has API
Integrations
Adobe Marketo Engage
Aha!
Contentful
Docebo
Guru
Higher Logic Vanilla
KnowledgeOwl
MadCap Flare
Microsoft Teams
MindTouch
Integrations
Adobe Marketo Engage
Aha!
Contentful
Docebo
Guru
Higher Logic Vanilla
KnowledgeOwl
MadCap Flare
Microsoft Teams
MindTouch
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Noesent
Founded
2025
Country
Czech Republic
Website
noesent.cz/en
Vendor Details
Company Name
SearchUnify
Founded
2008
Country
India
Website
www.searchunify.com
Product Features
Product Features
Enterprise Search
AI / Machine Learning
Faceted Search / Filtering
Full Text Search
Fuzzy Search
Indexing
Text Analytics
eDiscovery
