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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Node-RED is a versatile programming tool designed for connecting various hardware devices, APIs, and online services in innovative ways. Featuring a user-friendly, browser-based editor, it allows users to easily create flows by utilizing a diverse array of nodes available in its palette, which can be deployed to its runtime with just a single click. The platform supports the creation of JavaScript functions directly within the editor, enhanced by a rich text editor for ease of use. Additionally, a built-in library is available for users to save and reuse useful functions, templates, or flows, streamlining the development process. Built on Node.js, Node-RED leverages its lightweight runtime architecture, capitalizing on an event-driven and non-blocking model that makes it exceptionally suited for deployment on low-cost devices like the Raspberry Pi, as well as in cloud environments. This flexibility ensures that developers can operate efficiently regardless of the hardware they choose to use.

Description

This Communications Platform as a Service (CPaaS), equipped with an API and low-code capabilities, is tailored to assist enterprises in minimizing expenses, simplifying processes, and expediting IT initiatives. Users can quickly design and automate customer journeys using an intuitive drag-and-drop editor filled with robust building blocks (nodes). Transitioning to low-code development can significantly shorten the time required to launch new applications and customer journeys. The platform allows for the seamless consumption of events from current systems to initiate customer communication workflows. It enables the integration of customer interactions with backend systems, facilitating comprehensive automation from start to finish. Users can effortlessly test, deploy, and make iterative adjustments to workflows within a secure and scalable serverless framework. Additionally, the platform boasts a rich array of communication APIs and SDKs, including options for SMS, voice, push notifications, RCS, WhatsApp, and video, allowing businesses to connect with customers on their chosen channels. This flexibility not only enhances customer engagement but also streamlines operational efficiency across various platforms.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Stackreaction Yes 
ActiveControl Yes 
BasicOps No 
Cal ID No 
CrateDB Yes 
Domotz Yes 
Epicor Connected Process Control Yes 
FairCom DB Yes 
FairCom EDGE Yes 
NiCE CXone Mpower No 
Rootly No 
Salesforce Agentforce Service No 
ServiceNow No 
UBOS Yes 
Webex Campaign No 
Webex Engage No 
WhatsApp No 
ipgeolocation Yes 
toby No 

Integrations

Stackreaction Yes 
ActiveControl No 
BasicOps Yes 
Cal ID Yes 
CrateDB No 
Domotz No 
Epicor Connected Process Control No 
FairCom DB No 
FairCom EDGE No 
NiCE CXone Mpower Yes 
Rootly Yes 
Salesforce Agentforce Service Yes 
ServiceNow Yes 
UBOS No 
Webex Campaign Yes 
Webex Engage Yes 
WhatsApp Yes 
ipgeolocation No 
toby Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Node-RED

Founded

2013

Website

nodered.org

Vendor Details

Company Name

Cisco

Founded

1984

Country

United States

Website

imimobile.com/products/webex-connect

Product Features

Industrial IoT

Condition Monitoring No 
Data Visualization No 
Factory Data Analytics No 
Machine Learning No 
Machine Workflow Creation No 
Predictive Maintenance No 
Production Line / Factory Insights No 
Real-Time Monitoring No 
Reporting / Analytics No 
Smart Alerts / Notifications No 

IoT

Application Development No 
Big Data Analytics No 
Configuration Management No 
Connectivity Management No 
Data Collection No 
Data Management No 
Device Management No 
Performance Management No 
Prototyping No 
Visualization No 

Product Features

Cloud Communication Platform

Audio / Video Conferencing No 
Call Center No 
Call Recording No 
Call Routing No 
Chat / Messaging No 
Fax Management No 
File Sharing No 
IVR / Voice Recognition No 

Customer Communications Management

Batch Communications No 
Chat / Messaging No 
Content Management No 
Email Distribution No 
Interactive Content No 
Multi-Channel Communications No 
On-Demand Communications No 
Personalization No 
Print Management No 
Template Management No 
Video Content No 

Customer Journey Mapping Tools

Action Management No 
Attribution Modeling No 
Behavioral Analytics No 
Collaboration No 
Customer Profiles No 
Data Import / Export No 
Predictive Analytics No 
Surveys & Feedback No 
Templates No 

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