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Description
NilNexus allows radiologists to increase productivity by up to 20%, while improving quality and decreasing turnaround times. NilNexus uses intelligent algorithms to match the right study with the right physician. This improves accuracy and throughput. NilNexus helps to assign work equitably among qualified healthcare professionals. This prevents cherry-picking, and optimizes productivity across the enterprise. The use of color coding makes it easier to see the target timelines and helps to ensure that studies are completed on time. NilNexus distributes studies based on user profiles that are composed of a unique set of criteria.
Description
Smart Assignments and Rotations for Jira is an add-on from the Atlassian Marketplace that streamlines the ticket assignment process in Jira and Jira Service Management by leveraging customizable rules tailored to specific team needs. This tool empowers organizations to set up assignment guidelines based on a variety of criteria, including time zones, team availability, shifts, skill sets, functional areas, and user-defined conditions, thereby facilitating the automatic routing of tickets to the most suitable team member without any need for manual handling. Designed specifically for high-demand service and support settings, it alleviates the burden of constant ticket management and oversight, thus minimizing operational challenges by ensuring a smooth and consistent distribution of tasks. Additionally, it enhances workload balancing by assigning jobs according to logical criteria instead of subjective judgments, fostering a fair environment and mitigating problems like ticket cherry-picking or disproportionate workloads among teams. Ultimately, this tool not only increases efficiency but also contributes to a more equitable and organized work atmosphere.
API Access
Has API
API Access
Has API
Integrations
Adobe Acrobat Sign
Amazon Web Services (AWS)
Atlassian Clover
Black Knight Empower
Ellucian
Guidewire
Jira
Jira Service Management
Microsoft 365
Microsoft Defender for Office 365
Integrations
Adobe Acrobat Sign
Amazon Web Services (AWS)
Atlassian Clover
Black Knight Empower
Ellucian
Guidewire
Jira
Jira Service Management
Microsoft 365
Microsoft Defender for Office 365
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Hyland
Founded
1991
Country
United States
Website
www.hyland.com/en/solutions/products/nilnexus
Vendor Details
Company Name
Trundl
Founded
2014
Country
United States
Website
trundl.com/products/smart-assignments-and-rotations-for-jira/
Product Features
Radiology
Audit Trail
Billing & Invoicing
Claims Management
EDI
EMR HL7 Bridge
Image Fusion
PACS Integration
Patient Scheduling
Scanning Input
Teleradiology
Wait List Management
Product Features
Issue Tracking
Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management