Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Monitor and Visualize Microsoft 365 Performance
Microsoft 365 deployments can include a variety of complex components such as Teams, SharePoint and Exchange. Although it is unlikely, failure can not be ruled out.
It is difficult to keep track of the entire deployment because of the interdependence between M365 elements. Your Microsoft 365 Service Health Dashboard in the Microsoft 365 Admin Center may show no issues, but users send tickets claiming they are having trouble logging into their SharePoint.
This is made easier by the NiCE Active 365 Management Pack. It identifies and discloses performance issues that can be traced back to users, groups or mailboxes.
Advanced infrastructure and application monitoring are available to provide a better user experience, fast troubleshooting, outage prevention and a better user experience.
Description
ReportEx serves as a reporting tool for Exchange administrators overseeing Microsoft Exchange Server, Exchange Online, or hybrid setups. By linking various Exchange environments to a unified web-based dashboard, it provides over 350 pre-built reports that address areas such as mailboxes, groups, mail flow, permissions, security, auditing, and compliance. Users have the ability to tailor reports by applying filters and selecting specific columns, as well as to execute reports, examine report history, and access audit or application error logs. Moreover, results can be exported in CSV format for further analysis. This application, which is installed on a Windows machine, utilizes Windows credentials and empowers Exchange administrators, IT teams, and security or compliance personnel to effectively analyze messaging configurations, activities, access levels, and mail flow without the need to create and maintain custom reporting scripts. With its extensive functionality, ReportEx streamlines the reporting process and enhances operational efficiency for Exchange management.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Microsoft 365
Yes
Microsoft Exchange
Yes
Microsoft Entra ID
Yes
Microsoft SharePoint
Yes
Microsoft System Center Operations Manager (SCOM)
Yes
Microsoft Teams
Yes
Integrations
Microsoft 365
Yes
Microsoft Exchange
Yes
Microsoft Entra ID
No
Microsoft SharePoint
No
Microsoft System Center Operations Manager (SCOM)
No
Microsoft Teams
No
Pricing Details
on request
Free Trial
Yes
Free Version
No
Pricing Details
$30/installation/month
Annual subscription: $30 per installation per month, billed yearly. Monthly subscription: $35 per installation per month, billed monthly.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
NiCE IT Management Solutions GmbH
Founded
1991
Country
Germany
Website
www.nice.de/microsoft365/
Vendor Details
Company Name
Hosting Controller
Founded
1999
Country
Canada
Website
hostingcontroller.com/Enterprise-Reports/Overview-ReportEx.html
Product Features
Application Performance Monitoring (APM)
Baseline Manager
Yes
Diagnostic Tools
Yes
Full Transaction Diagnostics
Yes
Performance Control
Yes
Resource Management
Yes
Root-Cause Diagnosis
Yes
Server Performance
Yes
Trace Individual Transactions
Yes
Product Features
Reporting
Customizable Dashboard
No
Data Source Connectors
No
Drag & Drop
No
Drill Down
No
Email Reports
No
Financial Reports
No
Forecasting
No
Marketing Reports
No
OLAP
No
Report Export
No
Sales Reports
No
Scheduled / Automated Reports
No