Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Monitor and Visualize Microsoft 365 Performance
Microsoft 365 deployments can include a variety of complex components such as Teams, SharePoint and Exchange. Although it is unlikely, failure can not be ruled out.
It is difficult to keep track of the entire deployment because of the interdependence between M365 elements. Your Microsoft 365 Service Health Dashboard in the Microsoft 365 Admin Center may show no issues, but users send tickets claiming they are having trouble logging into their SharePoint.
This is made easier by the NiCE Active 365 Management Pack. It identifies and discloses performance issues that can be traced back to users, groups or mailboxes.
Advanced infrastructure and application monitoring are available to provide a better user experience, fast troubleshooting, outage prevention and a better user experience.
Description
Quest Identity Recovery, previously called On Demand Recovery, is a SaaS-based backup and recovery solution for protecting Microsoft Entra ID, Active Directory, and Microsoft 365 identity environments. It is designed to extend an organization's on-premises Active Directory recovery strategy into cloud and hybrid identity infrastructure. Identity Recovery backs up Entra ID users, groups, attributes, policies, and other identity information, including objects and attributes that exist only in the cloud. Protected information can include roles, licenses, MFA data, group memberships, application attributes, users, applications, and devices. Difference reporting compares backups against live Active Directory and Entra ID environments to help administrators identify unwanted modifications, deletions, and other potentially harmful changes. Administrators can search for modified or deleted identity objects and selectively restore individual users, attributes, or cloud-only items rather than performing an unnecessarily broad recovery. Bulk recovery capabilities allow multiple Active Directory, Entra ID, and Microsoft 365 objects to be restored simultaneously without requiring PowerShell. The platform provides a centralized hybrid recovery dashboard that integrates with Quest Recovery Manager for Active Directory to coordinate recovery across on-premises and cloud directories. These capabilities can help organizations restore access following accidental deletions, malicious changes, identity incidents, and cloud disruptions while reducing downtime and user impact.
API Access
Has API
No
API Access
Has API
No
Integrations
Microsoft Entra ID
Yes
Microsoft 365
Yes
Microsoft Exchange
Yes
Microsoft Office 2021
No
Microsoft SharePoint
Yes
Microsoft System Center Operations Manager (SCOM)
Yes
Microsoft Teams
Yes
PowerShell
No
Integrations
Microsoft Entra ID
Yes
Microsoft 365
No
Microsoft Exchange
No
Microsoft Office 2021
Yes
Microsoft SharePoint
No
Microsoft System Center Operations Manager (SCOM)
No
Microsoft Teams
No
PowerShell
Yes
Pricing Details
on request
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
NiCE IT Management Solutions GmbH
Founded
1991
Country
Germany
Website
www.nice.de/microsoft365/
Vendor Details
Company Name
Quest Software
Founded
1987
Country
United States
Website
www.quest.com/products/identity-recovery/entra-id-recovery
Product Features
Application Performance Monitoring (APM)
Baseline Manager
Yes
Diagnostic Tools
Yes
Full Transaction Diagnostics
Yes
Performance Control
Yes
Resource Management
Yes
Root-Cause Diagnosis
Yes
Server Performance
Yes
Trace Individual Transactions
Yes