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support

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Description

Next Identity is a powerful CIAM solution that helps businesses design and manage secure, flexible customer journeys. The platform provides tools for secure login, automated onboarding, and easy integrations, ensuring a seamless experience for users. With features like frictionless risk management, data migration, and detailed analytics, Next Identity allows businesses to securely manage customer identity data while enhancing engagement and simplifying digital transformation processes.

Description

Transform anonymous visitors into recognized, devoted customers through the implementation of customer identity and access management (CIAM) software. By minimizing obstacles during the registration process, you can create trustworthy and tailored interactions that enhance the overall customer journey. Leverage first-party data to drive meaningful customer experiences. With SAP's Customer Identity and Access Management solutions designed for B2C, you can establish comprehensive, centralized customer profiles that are integrated across all your digital platforms. Ensure seamless customer interactions with adaptable registration processes and social authentication methods that can be tailored to meet various business needs. Protect each point of engagement using federated standards and a variety of options, including single sign-on, risk-based authentication, multifactor authentication, and password-less solutions. Furthermore, enhance personalization by aggregating profile data in a responsive, indexed database and facilitating bidirectional data exchanges with other customer engagement tools, ultimately enriching customer relationships. This strategic approach not only boosts customer loyalty but also drives long-term business success.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Akamai Bot Manager Yes 
Akamai Identity Cloud Yes 
Auth0 Yes 
DuoCircle Yes 
Okta Yes 
SAP Joule No 
Salesforce Yes 
SendGrid Yes 
TeleSign Yes 
Twilio Yes 
Ultra Commerce No 

Integrations

Akamai Bot Manager No 
Akamai Identity Cloud No 
Auth0 No 
DuoCircle No 
Okta No 
SAP Joule Yes 
Salesforce No 
SendGrid No 
TeleSign No 
Twilio No 
Ultra Commerce Yes 

Pricing Details

$29/month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Next Reason

Founded

2016

Country

United States

Website

nextidentity.io

Vendor Details

Company Name

SAP

Founded

1972

Country

Germany

Website

www.sap.com/products/customer-identity.html

Product Features

Authentication

Biometric Yes 
Credential Management Yes 
Knowledge-Based Authentication No 
Mobile Authentication Yes 
Multifactor Authentication Yes 
Out-of-Band Authentication No 
Policy Management No 
Self Service Portal Yes 
Single Sign On Yes 
Social Sign On Yes 

Customer Identity and Access Management (CIAM)

Access Certification No 
Access Management Yes 
Analytics / Reporting Yes 
Automatic User/Device Recognition Yes 
Behavioral Analytics Yes 
Credential Management Yes 
Data Security Yes 
Multi-Factor Authentication (MFA) Yes 
Privacy / Consent Management Yes 
Real Time Notifications Yes 
Self-Service Portal Yes 
Single Sign On Yes 
User Provisioning Yes 

Single Sign On

Biometric Yes 
Credential Management Yes 
Identity Federation Yes 
Multifactor Authentication Yes 
Password Management Yes 
Policy Management Yes 
Social Sign On Yes 
User Management Yes 

Product Features

Customer Identity and Access Management (CIAM)

Access Certification No 
Access Management No 
Analytics / Reporting No 
Automatic User/Device Recognition No 
Behavioral Analytics No 
Credential Management No 
Data Security No 
Multi-Factor Authentication (MFA) No 
Privacy / Consent Management No 
Real Time Notifications No 
Self-Service Portal No 
Single Sign On No 
User Provisioning No 

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