Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The NewgenONE Content Services Platform (CSP) empowers organizations to manage the enterprise-wide lifecycle of content, from origination to disposition. By connecting content with processes and business context, it enables enterprises to digitize operations, break down silos, and drive faster, smarter decisions. Equipped with intelligent capture tools, the platform consolidates information into a secure, centralized repository and makes it accessible across content-centric workflows via web, mobile, and cloud, enabling a highly connected digital workplace. NewgenONE CSP harnesses generative AI to turn static documents into dynamic knowledge assets—auto-classifying content, summarizing documents, enriching metadata, enabling NLP-based search, and offering natural language Q&A for instant insights. With embedded enterprise-grade security, role-based access, audit trails, encryption, and digital rights management on a cloud-native, mobile-ready architecture, NewgenONE CSP delivers a flexible, secure, and scalable foundation.

Description

OpenText's ECM software facilitates the connection of content with digital enterprises, thereby boosting productivity, streamlining workflows, improving governance, and managing expenses. In light of the new operational hurdles introduced by the COVID-19 pandemic, enterprise content management (ECM) systems are essential for fostering organizational resilience. These systems oversee the entire lifecycle, distribution, and utilization of information within a company, encompassing everything from initial capture to final archiving and disposal. The most effective ECM solutions, powered by content services platforms and applications, enable organizations to merge the processes responsible for generating information with a unified content management system, enhancing access to information, breaking down isolated process barriers, and ensuring that governance is consistently applied, regardless of how or where content is generated. Furthermore, as businesses continue to adapt in a rapidly changing environment, the role of ECM software becomes increasingly crucial for maintaining operational effectiveness and compliance.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

BLUE Software No 
DocsCorp No 
Grooper No 
Legal Suite No 
SYSTRAN No 

Integrations

BLUE Software Yes 
DocsCorp Yes 
Grooper Yes 
Legal Suite Yes 
SYSTRAN Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Newgen Software

Founded

1992

Country

United States

Website

newgensoft.com/platform/content-services-platform/

Vendor Details

Company Name

OpenText

Founded

1991

Country

Canada

Website

www.opentext.com/products/extended-ecm

Product Features

Content Collaboration

Client Portal No 
Cloud Storage No 
Digital Asset Management No 
Document Creation / Editing No 
Document Management No 
Electronic Signature No 
Feedback Management No 
File Sharing No 
Messaging / Discussion No 
Real-Time / Interactive Editing No 
Roles / Permissions No 
Search No 
Version Control No 
Video / Image Editing No 
Workflow / Approval Process No 

Content Management

Audio Content No 
Customizable Templates No 
Document Indexing No 
E-forms No 
Full Text Search No 
Image Editor No 
SEO Management No 
Text Editor No 
Version Control No 
Video Content No 
Website Management No 

Enterprise Content Management (ECM)

Archiving & Retention No 
Collaboration Tools No 
Content Lifecycle Management No 
Digital Asset Management No 
Document Management No 
Electronic Signature No 
Information Governance No 
Mobile Access No 
Search No 
Version Control No 
Workflow Management No 

Product Features

Business Process Management

Access Controls / Permissions No 
Alerts / Notifications No 
Business Process Automation No 
Business Rules Management Yes 
Collaboration Yes 
Process Change Tracking Yes 
Process Mapping Yes 
Process Modeling & Design Yes 
Visual Workflow Management No 

Content Management

Audio Content Yes 
Customizable Templates Yes 
Document Indexing Yes 
E-forms Yes 
Full Text Search Yes 
Image Editor Yes 
SEO Management Yes 
Text Editor Yes 
Version Control Yes 
Video Content Yes 
Website Management Yes 

Digital Asset Management

Asset Categorization Yes 
Asset Library Yes 
Asset Sharing Yes 
Brand Control No 
Customizable Branding Yes 
File Conversion No 
Metadata Management Yes 
Mobile App No 
Reporting/Analytics Yes 
Search Within Document Yes 
Search/Filter Yes 
Version Control Yes 
Watermarking Yes 
Workflow Management Yes 

eDiscovery

Case Analytics Yes 
Compliance Management Yes 
Discussion Threads Yes 
Document Indexing Yes 
Document Tracking Yes 
Full Text Extraction Yes 
Keyword Search Yes 
Metadata Extraction Yes 
Topic Clustering Yes 

Enterprise Content Management (ECM)

Archiving & Retention No 
Collaboration Tools No 
Content Lifecycle Management No 
Digital Asset Management No 
Document Management No 
Electronic Signature No 
Information Governance No 
Mobile Access No 
Search No 
Version Control No 
Workflow Management No 

Legal Document Management

Access Controls Yes 
Archiving & Retention Yes 
Collaboration Yes 
Contract Management Yes 
Document Assembly Yes 
Document Indexing Yes 
Document Tagging Yes 
Full Text Search Yes 
Version Control Yes 

Portal

Chat No 
Collaboration No 
Content Management No 
Document Management No 
File Sharing No 
Search No 

Alternatives

Alternatives

Nuxeo Reviews

Nuxeo

Hyland