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Average Ratings 0 Ratings

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features
design
support

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Description

While resolving grievances and appeals of members, you must also adhere to regulatory guidelines. Our rule-driven engine allows you to prioritize and route service requests and optimizes resources. All decisions, notes, exceptions, and other information can be captured within the system for future reference or audits. Automate your service request processes to ensure member satisfaction, compliance, and future-proof your organization.

Description

Discus QMS allows companies to eliminate paper-based quality control processes while still adhering to regulatory standards and compliance. Discus QMS not only improves operational efficiency, but also increases compliance to established quality standards. Discus QMS combines all your quality processes into one place. It integrates related actions and processes to facilitate better analysis and process improvement. QMS has been vetted by the USFDA and European Regulatory Auditors and found to be compliant with CFR 21 Part 11 guidelines. Features: All related processes can be managed from a single platform Reduce expensive mistakes Evidence to support educated decision making Credibility improvement Improved customer satisfaction

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Discus Greenbox No 
Discus Kriya No 

Integrations

Discus Greenbox Yes 
Discus Kriya Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Newgen Software

Founded

1992

Country

United States

Website

www.newgensoft.com

Vendor Details

Company Name

DiscusIT

Founded

2009

Country

India

Website

www.discusit.com/quality-management-software

Product Features

Product Features

Quality Management

Audit Management Yes 
Complaint Management Yes 
Compliance Management Yes 
Corrective and Preventive Actions (CAPA) Yes 
Defect Tracking Yes 
Document Control Yes 
Equipment Management Yes 
ISO Standards Management Yes 
Maintenance Management Yes 
Risk Management Yes 
Supplier Quality Control Yes 
Training Management Yes 

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