Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
While resolving grievances and appeals of members, you must also adhere to regulatory guidelines. Our rule-driven engine allows you to prioritize and route service requests and optimizes resources. All decisions, notes, exceptions, and other information can be captured within the system for future reference or audits. Automate your service request processes to ensure member satisfaction, compliance, and future-proof your organization.
Description
OpenLoop is an enterprise-grade, white-label telehealth solution built to accelerate growth for digital health organizations and healthcare providers. It offers a plug-and-play platform that combines clinical staffing, compliant technology, and operational support under one unified system. Organizations can customize the platform to match their brand while leveraging OpenLoop’s nationwide clinician network. The solution supports virtual care across multiple specialties using both real-time and asynchronous workflows. OpenLoop handles complex requirements such as licensing, credentialing, payer coverage, and regulatory compliance. Integrated scheduling, booking, and payment tools create a seamless patient experience. AI-driven operations streamline workflows and reduce administrative overhead for care teams. The platform scales easily as demand grows, without requiring additional infrastructure investment. OpenLoop serves patients nationwide with continuous support and broad insurance acceptance. It enables faster time-to-market for telehealth services without sacrificing care quality.
API Access
Has API
No
API Access
Has API
No
Integrations
Tellescope
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
Free
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Newgen Software
Founded
1992
Country
United States
Website
www.newgensoft.com
Vendor Details
Company Name
OpenLoop
Founded
2020
Country
United States
Website
openloophealth.com
Product Features
Product Features
Telemedicine
Appointment Reminders
No
Appointment Scheduling
No
Chat / Messaging
No
E-Prescribing
No
For Medical Purposes
No
HIPAA Compliant
No
Multi-Provider Practice
No
Online Forms
No
Patient Queue Management
No
Practice Management
No
Remote Treatment Plans
No
Teleradiology
No
Video Conferencing
No